HSM GmbH + Co. KG | Germany | 88xxx Frickingen | Permanent position | Full time | Published since: 27.04.2026 on stepstone.de
IT Service Management (m/f/d)
HSM is a successful medium-sized company in mechanical engineering, which focuses on Germany. We are one of the leading manufacturers in the environmental and office engineering industries. Innovation, sustainability, quality, service orientation, flexibility and reliability are the values for which the family company HSM stands and which drive us. Through the commitment and qualification of our employees, our know-how and the use of future-oriented technologies, we produce sustainable products of the highest quality and market them internationally in the competitive markets of data and environmental protection. We are looking to strengthen our IT team at the location in 88699 Frickingen one/n: IT Service Management (m/w/d)
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Your tasks • Your profile • What we offer
First and second level support for Windows clients, Microsoft-365 environments, standard software and network Trouble analysis, troubleshooting and documentation in the ticket system Automation and standardization of client setups (e.g. by scripting, intune, autopilot or RMM tools) Working with the development and care of best practices, checklists and standard images Implementation of smaller projects in the client and workplace environment Close cooperation with the administrator team Onboarding new employees (devices, accounts, permissions) Creation and maintenance of system documentation
a comparable qualification Ideal experience in helpdesk or technical support Good knowledge of Windows 10/11, Microsoft 365, Azure AD / Entra ID First experience with automation (e.g. PowerShell, Intune, Scripting) Good knowledge of German and English Willingness to work in local presence
Family-run company with flat hierarchies and short decision paths Individual and sound integration and targeted further development Attractive Benefits (result participation, retirement provision, funded canteen etc.) Extensive health management
Location
 | HSM GmbH + Co. KG | |
| 88699 Frickingen | ||
| Germany |
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