Technical Customer Service Employee (m/f/d)

With more than 200 specialists, we are building technically sophisticated filling and packaging systems for the food industry and thus have great success worldwide. You have the chance to work with excellent prospects for the future in a healthy, medium-sized company. We are expanding and looking to strengthen our team: Senior Consultant (m/w/d)

You have a completed technical training (e.g. industrial mechanic, mechatronic, KFZ mechatronic) with a further training to the technician/master or a comparable qualification, ideally with leadership experience. You bring several years of professional experience in the field of customer service and were, for example, a service technician. Very good knowledge of German and English in word and writing supplement your profile. You are highly communications in direct customer contact, on the phone and by email. You are characterized by a high team capacity and keep a cool head even in hectic situations. Their mode of operation is independent and solution-oriented. Your handling of the current MS Office applications is routined; You are open and interested in new computer/ERP systems.

You are central to national and international customers You form the interface to internal specialist departments when it comes to technical questions and problems. Participation in personnel and resource deployment planning. Organisation and planning of commissioning and assembly operations. Telephone support of our service technicians during commissioning and assembly operations of our cup filling and closing systems. If necessary, personal use on site with our customers.

An environment characterized by personal appreciation and trusting cooperation. A responsible task with excellent perspective. A dynamic company with flat hierarchies and short decision paths. A future-proof workplace. Attractive social benefits. “GRUNWALD-Sportpalast”, the company’s own gym with over 1,100 sqm in walking distance on the premises. .