Welcome Host Reception Mercure part-time/ Ibis Frechen full-time

The hotel industry is just in an exciting time of change! This means that we are also increasingly focusing on digital solutions to take time for the essential – to be at the guest! Your task area includes the usual reception tasks such as check in, check out first at the classic front office desk, in the future at the Self Check-in/out counter. Outside the Office times, you will also take the booking receipt and entry of individual bookings and pay attention to the well-maintained appearance of our lobby and the walkable marketplace in which our guests can take care of 24/7 with contactless payment. Our digital guest folder with Chatbot function automatically supports you in information about communication with our guests and only forwards questions that (still) cannot be answered. In the future, our telephone center will also support you with the classic questions through automatic first acceptance before forwarding.

You are primarily hosts, which means that you receive our guests openly and cordially You are sovereign in dealing with all Office programs You are open to changes and you can easily work into new programs? You have completed a completed vocational training or dual study in hotel management or related studies and want to deepen your practical experience? You can communicate safely in German and English You are organized and have fun working on your own.

with us it will never be bored - we are constantly working on our wire to the guest, are part of optimization projects such as intermittent integration of AI or maintain our digital guestbook You will not (h)angry - of course we also provide you with drinks and food at low cost Your future is important to us - we support, save Kaptial for your occupational retirement Do not have to wash - simply use our cleaning service for your work clothes and enjoy your spare time instead of ironing Heartiest Card - after passing the trial period, you will receive your personal employee card and thus worldwide access to attractive team rates and benefit from favourable conditions for over 500 other partners Knowledge is power - to gain access to the Accor Group's online training program with many tips and tricks for everyday life and further training to boost your career Planless does not exist - your incorporation is supported in the context of our quality management with incorporation plans that you can orient at any time. You always come to the destination - with a passed trial period you will catch your cheap Germany ticket