zet:project. GmbH | Germany | 71xxx Rastatt | Temporary contract | Part time - flexible / Full time | Published since: 04.09.2026 on stepstone.de
Brand Ambassador Plant Tours Mercedes-Benz Customer Center Rastatt . (m/f/d)
What awaits you! The Mercedes-Benz customer centers are the place of delivery and brand experience center of the Mercedes-Benz brand in Germany. They develop and realize fascinating physical experiences for their guests from Germany and abroad. These include the experience collection of your own new vehicle as well as other exclusive experiences at the location of a Mercedes’s “Birthplace”: fascinating discovery tours through automotive production, trips on an off-road course, as well as the visit of groundbreaking exhibitions and event formats around the topic of mobility of tomorrow. With our societies zet:project. and zet:motion. we are among the leading European agencies and work for some of the most successful brands worldwide. At the Mercedes-Benz customer centre Rastatt we offer special brand experiences for visitors every day: in the world. As a brand ambassador: you represent the Mercedes-Benz brand directly at the site of its creation. You convey enthusiasm for innovation, quality and automotive excellence and give our guests exclusive insights into modern vehicle production. The future begins with ZET. .
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Your tasks • Your profile • What we offer
Your field of action at the ZET group. You are host: in passion and understand how to inspire people for topics. With your positive performance, your communication strength and your sense for different audiences, you create unforgettable customer experiences. The position is limited until 31.12.2027 and we are looking for works with the following tasks as of 15.08.2026 in part or full time brand ambassadors: Implementation of factory tours in the Mercedes-Benz plant Rastatt Professional care of national and international visitor groups Information on production processes, manufacturing processes and technologies Presentation of the Mercedes-Benz brand and its history, values and innovative strength Inspiring and understandable communication of technical content for different target groups Ensuring compliance with all safety and behaviour policies during tours Answering questions about production, vehicles and brand Close cooperation with the customer center team and other contact persons: Participation in exclusive customer events and special formats
That's what you bring Very good knowledge of German and reliable English enthusiasm for the Mercedes-Benz brand and the automotive industry Embossed communication and presentation capability Safe appearance before groups Joy in dealing with people from different cultures Technical interest and the ability to explain complex facts in a comprehensible manner High service and customer orientation Self-employed, reliable and structured work Careful and professional appearance Timely flexibility for weekend and event assignments Ideally you have over Experience as a guest guide, tour guide, moderator:in, trainer:in or in the event environment Experience in customer contact or hospitality area Knowledge in the automotive environment Other foreign language skills
You can look forward to An extraordinary activity in the environment of one of the world's most valuable automobile brands Direct contact to guests from all over the world Training on brand, products and production processes A motivated team and a professional working environment Flat hierarchies and short decision paths Grants for occupational pension provision and JobRad Company events and attractive development possibilities
Location
 | zet:project. GmbH | |
| 70567 Rastatt | ||
| Germany |
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