Commercial Employee Customer Service m/w/d

As an international wholesale company for photovoltaic systems, we are in the middle of the future market of solar energy. With each delivered product, we help to shape the transformation of energy. This applies to each individual job and for each individual person in our team. Successful in the future market means dynamic growth. This is why we are looking to strengthen our team and offer new perspectives for one COUNTRIES OF WORKERS CUSTOMER SERVICE M/W/D Heimsheimer Str. 65/1, 71263 Weil der Stadt Full time Home Office Flexibility

As a customer service employee, your focus is on direct customer contact after the sales process of our products. You act in our company in the Sparring with sales-related personnel around the support of our customers from the B2B area. Your duties include: Tracking of shipments as well as changing and booking of logistics services independent processing of customer complaints and their continuous monitoring Processing of transport damage and other damages Coordination of replacement deliveries and settlement of cunning withdrawals Interface to Sales, Warehouse & Logistics, as well as manufacturers and transport service providers

They are service-oriented, bring with them a pronounced service-mentality and like to work close to the customer. A structured approach and organizational design are of course for you. Loadability and stress resistance complete your profile. THE BRINGS Successfully completed commercial training Safe handling of MS-Office programs, first experience in the commodity system desirable Secure communication in German and English

Good onboarding, training, free coffee and Bla-Bla: instead of standard flossals, rather personal. What we offer? Let's talk! True to the motto as individual as possible, as flexible as necessary. We look forward to it. JOBV1_EN