0Customer Service Employee/ Customer Advisor/ Account Manager (m/f/d)
Plandent GmbH & Co. KG | Germany | 50xxx, 51xxx Köln | Permanent position | Full time | Published since: 28.01.2026 on stepstone.de

Customer Service Employee/ Customer Advisor/ Account Manager (m/f/d)

Branch: Trading Branch: Trading


Organizer is your second first name? Do you feel comfortable when much is going on and when flexible solutions are required? Are you happy to be in contact by phone and keep the threads together between colleagues? Then you are right with us! As a nationwide dental trade and service company, we are an important part of the German health system. We offer a long-term job with industry-specific training opportunities in a motivated regional team. .

Your tasks • Your profile • What we offer

Telephone communication with our regional customers to receive service orders and, if necessary, advice or assistance from customers Efficient coordination of our service technicians for optimal time and operational reliability Coordination, technical and collegial support of service technicians Commercial processing of customer orders: creation of invoices, repair orders and cost proposals (including clarification of special cases such as warranty, cunning or complaint requests)

A completed commercial vocational training, e.g. to the trader*wife for wholesale and foreign trade, as well as relevant professional experience Secure IT skills in dealing with Microsoft Office and ideally knowledge of a MRP or deployment management software Target group-specific communication skills and a secure and service-oriented appearance to our customers, especially in telephone communication and pleasure in working in the team Self-employed, structured and flexible working methods

Varied, independent work Holiday and Christmas money Regular professional training Many exciting Benefits - look around our career page! !

Location

ava Plandent GmbH & Co. KG
48153  Köln
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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