DIS AG | Germany | Frankfurt am Main | Permanent position | Full time | Published since: 27.02.2025 on stepstone.de
2nd / Second Level Support (m/w/d)
DIS AG is currently looking for committed IT supporters (m/w/d) at the 2nd level for our customers in the banking sector in Frankfurt am Main. With over 50 years of experience, we are a trusted partner in personal care and support you on your professional path! You have a completed IT training and are looking for a new challenge? Or you already have several years of experience in IT and want to introduce your knowledge in a new position? Then the position as an IT supporter in the 2nd level (m/w/d) is just right for you! From now on we are looking for motivated IT experts for our customers in Frankfurt am Main, who can offer the right solution for every technical problem.
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DIS AG is currently looking for committed IT supporters (m/w/d) at the 2nd level for our customers in the banking sector in Frankfurt am Main. With over 50 years of experience, we are a trusted partner in personal care and support you on your professional path! You have a completed IT training and are looking for a new challenge? Or you already have several years of experience in IT and want to introduce your knowledge in a new position? Then the position as an IT supporter in the 2nd level (m/w/d) is just right for you! From now on we are looking for motivated IT experts for our customers in Frankfurt am Main, who can offer the right solution for every technical problem. Support in TechLounge, Floorwalk and direct support for users in German and English Recording, analysis and documentation of support requests in the ticket system for the 2nd level Solution of hardware problems (Windows, MacOS, iOS) as well as software problems (MS Office, Citrix, Bitlocker) using specified instructions and knowledge base Management of devices and users via Azure & Intune, including the output and withdrawal of notebooks Support in software distribution and installation of packaged applications
Complete IT training First professional experience in IT support is advantageous Very good knowledge of German and English Ideal experience with the SNOW ticket system
Unlimited employment contract Holiday and Christmas money Modern technical equipment Office in the heart of Frankfurt and many more advantages
Company location
Location
| DIS AG | |
| 91555 Frankfurt am Main | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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