SVA System Vertrieb Alexander GmbH | Germany | 30xxx, 70xxx, 55xxx, 97xxx, 65xxx Hannover, Stuttgart, Wiesbaden, Würzburg | Permanent position | Full time / Home office | Published since: 20.01.2026 on stepstone.de
(Junior) Service Manager – Operational Services (m/f/d)
As one of the leading system houses in Germany, we offer you a variety of opportunities to find your professional home in an exciting professional environment and a growing industry. With us, you have to develop the free space of innovative solutions that already reach the future and prove themselves in the long term. Strengthen our team as (Junior) Service Manager – Operational Services (m/w/d) at one of our locations in Hannover, Stuttgart, Wiesbaden or Würzburg. SVA Operational Services is a business unit of SVA with about 200 employees. Our 18 specialist teams provide flexible operating support, from reactive support to complete operation. Patch Management and Health Checks are an enormous relief for our customers in everyday work. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
As a primary contact person (m/w/d), you are responsible for all questions about our services for a dedicated customer group. Your tasks: Planning, coordination and control of the onboarding process of new customers in our service and the expansion of existing customers Recording and coordination of new customer requirements Regular execution of service meetings with customers Creation of service reports in the form of presentations Interface between specialist teams, sales and customers
A completed IT-oriented training, e.g. as a specialist informatics / informatics (m/w/d) or a merchant/supplier for IT system management (m/w/d), a completed study, e.g. computer science, business informatics, etc. At least first professional experience in the IT environment and high motivation to work on IT-related topics Experience in handling ticket tools (e.g. Atlassian, Jira and Confluence) desirable High customer orientation and communication and moderation capability Structured, independent and solution-oriented mode of operation Good communication skills with very good German (level C1 or higher) and English skills (level B2 or higher)
Flexibility: Our teams decide which division between mobile work and local presence is appropriate depending on the area of responsibility. We also offer flexible working hours and 30 holiday days. Corporate Benefits: You have the opportunity to use monthly changing, attractive employee discounts. Precautions for the future: Benefit from an occupational pension scheme with employer grant. Training: We support your personal and professional development with a diverse range of training courses – from internal training through experienced colleagues to external training. Individual start: A comprehensive onboarding event allows you to get the ideal start. Culture & cooperation: We live a corporate culture with open doors and an appreciation atmosphere in which your own initiative and your commitment are supported. Modern equipment: You will get a smartphone and notebook with operating system by choice. As an owner-guided, independent system house, with passion, soil adhesion and high service quality, we accompany our customers from planning to operation. We stand as a partner for future-proof IT solutions across Germany and place particular emphasis on personal exchange. More information about us can be found on our career page: sva.de/carriere
Location
 | SVA System Vertrieb Alexander GmbH | |
| Hannover, Stuttgart, Wiesbaden, Würzburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad