Customer Service Supervisor (f/m/div)

Do you like to advise on finance authentically at the level of human beings? Then come to us! We, the Sparda-Bank Berlin with approx. 800 colleagues are working as a cooperative bank in and for the East of Germany. For our 470,000 private customers we are all working daily to create positive customer experiences. Our actions and contact points always depend on the needs of our customers. Banking for, with and from people! For our market Schwerin, starting from the site Mecklenburgstraße 10-12 in 19053 Schwerin, we are looking for you as Consultant (m/div)

You are the first contact person for our customers and accept their wishes in a valuable way, whether on site, via video or on the phone. You support our customers in all service topics. Through active appointment arrangements and with your friendly and empathic way you win new customers. You recognize the needs and other consulting needs of our customers and actively address them.

You have a successfully completed training. You match us and our values. You have fun in customer service and desire to expand your first experience and knowledge in consulting on bank products. You are interested in the diversity of our products and services. You are full of energy and you want to learn something new to restart professionally. The profile doesn't fit you completely? Here you count with your skills. We are looking for practitioners with heart. If you want to inspire others, you're right with us.

Flexibility Mobile work ● Flexible working hours of 6-22 h (Mo-Fr) ● Full time corresponds to a 35-hour week ● Slide time account ● Long-term account ● 30 days vacation and free on 24.12. & 31.12. Culture and values Duz Culture ● New Work ● No Dress Code ● Teamwork and Networking ● Mute and Fun on Development ● Clear Value Design ● #WirSindAnders Money and benefits in-house collective agreement ● 13. salary ● occupational retirement provision ● asset-effective services ● holiday and leisure offers ● 50 € monthly benefit budget via the Probonio app – for what is important to you ● employee discounts at approx. 800 Companies ● Discounts for our banking products and the affiliate Health and development Sparda Scholarship ● Leadership Tale Program ● Ambassadors Programme for Mental Health ● Operational Health Management We support you in the process for over 12 months: You will get a professional introduction via a structured navigator. Video tutorials and guides for the bank theory. We will take care of you personally during the development phase. You build a network with other consultants. After the programme it is possible to continue professionally. Locations of use: contract location and, if applicable, business headquarters in Berlin. .