Spa Receptionist (m/f/d)

Professional advice from our guests regarding all applications and offers from the spa and wellness area Dealing with requests, requests, feedback and complaints Economic and efficient coordination of treatment appointments taking into account the optimal utilization of treatment spaces cordial and professional welcome, care and advice of our international guests Professional handling of complaints and guest feedback Telephone and email correspondence Invoicing and settlement Implementation of daily and monthly inventory Ensuring general order, operational functionality and safety throughout the wellness area Sale of spa products

Funded training in massage, cosmetics or fitness Professional experiences in a spa are required Positive radiation, natural friendliness, sovereign appearance and applied forms of handling Own initiative, a high level of contact, coordination and communication skills Ready-to-use, flexibility and team capability Quality awareness and strong service readiness Very good knowledge of German and good English (further foreign language of advantage) Social competence and solution-oriented working Information Ready to work on weekends and holidays

An indefinite employment contract that provides long-term security. A modern electronic working time record for the transparent documentation of working hours. Free meals in our first-class staff restaurant with a welcoming outdoor terrace. An annual special payment as an additional financial recognition. For everyone - the Pluxee Benefits Pass: From the fourth month of employment, you will receive up to €40 per month, depending on your company. A special experience during the trial period: A free night with a companion, including dinner at the Parkview Restaurant and breakfast (Experience Stay). Already now think of the future with the company's pension provision and asset-effective benefits: From the fourth month of employment we grant a voluntary employer grant of €20. Always be on the go with a grant to the German ticket: From your entry you only pay a share of €31. Regular employee events that strengthen the team spirit and ensure a change. Attractive discounts in our gastronomy areas: 50% at Parkview Restaurant and Fontenay Bar and 25% at Lakeside Restaurant. You know someone who would be great for us? Then use the “employeee employees” premium: €1,000 (€500 for admission and €500 for successful trial period). Exclusive Staff Council for overnight stays at The Fontenay, including breakfast. Family & Friends rates for The Fontenay Hamburg, also including breakfast. Discounted overnight rates at Fair Job Hotels and The Leading Hotels of the World for those who like to travel Access to corporate benefits with numerous benefits. Five paid child-sick days per year and child to better arrange family and profession. Work in a luxurious, modern and privately run hotel with a lot of design playroom, right on the Alster in a central location. Flexible training offers that promote your personal and professional development. For this full-time job we offer a monthly gross salary of € 2,950, depending on the experience and qualification. Partial calculation for parttime employment. .