0Customer Advisor Team Car Insurance (m/f/d)
CHECK24 | Germany | 81xxx, 80xxx München | Permanent position | Full time / Home office | Published since: 16.01.2026 on stepstone.de

Customer Advisor Team Car Insurance (m/f/d)

Branch: Computer science, informati... Branch: Computer science, information and communication technology


You are striving for a dynamic working day and are happy to support people in their desire to fill with insurance topics? Then you are right with us! CHECK24 is one of the leading online companies and Germany's largest comparison portal. With more than 20 years of experience in motor vehicle comparison, we are market leaders in this field and, through digital tools, smart processes and AI-based services, we offer our customers the best service every day – without losing our start-up mentality. No cold drink! Thousands of customers compare online over 330 fares in our car comparison. As a customer advisor (m/w/d) you are the direct contact for our customers – by phone and e-mail. Your mission: Inspire customers, solve problems and find the best solutions! We are looking forward to your application as a customer advisor (m/w/d) Kfz-Versicherungen at C24 Kfz-Versicherungen Services GmbH. .

Your tasks • Your profile • What we offer

React: No outbound and no cold acquisition – all customers have actively made a request at CHECK24 Listening: You advise CHECK24 customers by phone and in writing – demand-oriented, pre- and after conclusion of the contract Explain: Whether a car or a motorcycle – you provide competent information on motor vehicle topics Convince: With your service idea you recognize and take advantage of opportunities for individual insurance offers Help: You solve customer requests quickly and reliably and provide your data in our systems AI enthusiasts: You stand open to new technologies and enjoy working with AI-based tools and developing you with them

Experience: In addition to a commercial training (ideally in insurance) first experience in the telephone customer consultation is mandatory Customer Orientation: You bring patience and empathy for every concern and keep a cool head even with complex issues on the phone - the customer is clearly at the heart of you Service professional: You're wrong! You give others the feeling that you take care of their concerns sustainably and empathically Language genius: You master German in Word and Writing (min. C1 Level) Communication artist: You express yourself clearly and understandably and enchant with a smile in your voice IT affinity: You feel comfortable with work on PC and phone and are open to new digital approaches (also supported by AI) in customer consulting Team skills: You like to work in a company with an incomparable spirit and a collegial operating climate

The best of both worlds: CHECK24 cultivates a presence culture and combines all the advantages of an established company with startup fleet. We plan in the long term and at the same time you get the opportunity to actively shape processes There is no 08/15 - no cross-species, superficial customer advice: We are working intensively, promoting your individual strengths and making you an expert (m/w/d) Attractive salary package: We offer attractive vouchers for a variety of CHECK24 products, a generous support in occupational retirement provision and a very good cost share in the EGYM Wellpass Work-Life-Balance: We work closely on site from Monday to Thursday. On Friday there is a possibility for mobile work. In addition to 28 days of holiday, you can take up to 10 days of unpaid vacation Personal growth: Steile Career opportunities through continuous growth & individual development and training opportunities thanks to a broad training catalogue. Food & Drinks: The whole week of work is available for free office lunch, fresh fruit, hot and cold drinks and a selection of different types of cereals are of course with us! CHECKito Spirit: A loose working environment with duz culture and without dress code, regular drink-outs and cool team events await you! For the break in between, our Game Area (Kickertisch, table tennis, dart disc) and our roof terraces overlook the roofs of Munich We equip you: ergonomic workstation with modern equipment (such as MacBook, additional screens) and height adjustable table from the first day Sustainable mobility: Our central location allows easy access by public transport or bicycle – we offer you a 100% free Germany ticket or promote Your company bike leasing

Contact

ava CHECK24
80636  München
Germany
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The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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