Arvato Systems National Cloud GmbH | Germany | 33xxx, 04xxx Rheda-Wiedenbrück, Leipzig | Permanent position | Full time | Published since: 18.03.2026 on stepstone.de
Cloud Platform Operator (m/f/d)
Arvato Systems supports well-known companies in digital transformation with around 3,500 employees as an internationally aspiring IT specialist. Embossed industry know-how, high technical understanding and a clear focus on customer needs characterize us. In the team we develop innovative IT solutions, bring our customers into the cloud, integrate digital processes and take over the operation and support of IT systems. As part of Bertelsmann, we are on the solid foundation of a German world group. At the same time, we rely on our strong strategic partner network with top international players such as AWS, Google, Microsoft or SAP. We make the digital world easier, more efficient and safer and our customers more successful. .
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Your tasks • Your profile • What we offer
Here counts reliability: As part of Arvato Systems, you are responsible for operating a sovereign cloud platform. We are service partners of Delos Cloud GmbH, work closely together on the operating processes and secure stable operation on site - with a clear focus on data processing in Germany.
Design the future with us at our location in Rheda-Wiedenbrück or Leipzig! These tasks await you You monitor the health of the platform in the 24/7 level, keep KPIs and SLAs in mind and guide escalations according to Runbooks as needed Analyze and fix Incidents in the 1st and 2nd level, co-ordinate as needed colleague: inside the 3rd level and secure a clean layer transfer You accompany changes and releases, implement shared maintenance windows and document all steps comprehensible in the ITSM tool You continuously improve our runbooks, dashboards and standard processes and share your knowledge in the team If necessary, you will be able to carry out planned call readiness as a supplement to the shift operation
You have a completed training as a specialist informant:in for system integration or a comparable IT training You bring experience in IT operation or support - ideally in the NOC/level, data center or cloud operation and also in the layer environment You ideally have good knowledge of Azure basics, such as monitoring, compute/VMs, storage and backup & restore; PowerShell shots are a plus You are familiar with ITIL processes (Incident/Change/Problem) as well as ticket and knowledge management and documentation You have very good knowledge of German and good knowledge of English in word and writing You are ready for shift service (breakfast/shot/night, also on weekends and holidays) and for additional call readiness
Are you willing to accept this challenge and shape the future with us?
It is important to us, above all, your motivation to learn new things - not that you can do everything perfectly. Even if you do not fulfill all our wishes, do not hesitate to apply to us, because our employees are getting acquainted with us and opens up various possibilities in our company.
The ability to accelerate your career in cloud technology Exclusive training program by Microsoft Active participation in the digital transformation of German administration An innovative environment that appreciates your ideas and contributions Continuous personal and professional development opportunities Market-oriented and performance-oriented remuneration
Location
 | Arvato Systems National Cloud GmbH | |
| Rheda-Wiedenbrück, Leipzig | ||
| Germany |
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