Customer advisor for rainwater (m/f/d)

With nearly 4,900 employees, the Berlin water companies are one of the largest companies in the water and wastewater industry in Germany. As a company of the Land of Berlin, we want to contribute to the design of the vibrant and modern metropolis of Berlin. Berliner Wasserbetriebe are widely regarded as a stable business enterprise and a reliable employer beyond the city boundaries. Job ID: 4595 Location: Berlin, Neue Jüdenstraße 1 Start / Framework conditions: immediately / unlimited In customer service (KS), we are committed to the proceeds of the company. Our action is targeted at our customers: women with competence and efficiency.

Requirement, testing and evaluation of the test protocols of external water inlets Accompanying the introduction of protective water into the precipitation water plants and complete monitoring of the separation measures Verification and suppression of false initiations Examination and evaluation of the introductory situation Precipitation water Examination of approvals and calculation of precipitation water fee Creation of credits and recalculations as well as adjustment of the deductions Advice on systematic decoupling and complaint and objection processing

Technical: a merchant or technical: a specialist:in or technician:in the fields of process engineering or environmental technology and specialist experience in the field of dewatering / hydraulics as well as relevant, relevant knowledge Alternatively: economic expert:in or industrial specialist:in, technical:r Kauffrau/-mann, industrial businesswoman or merchants office management with relevant, relevant practical knowledge Water-based knowledge in the field of rainwater management such as sealing techniques, thickening capability and types of dewatering Geographical basic understanding as well as task-relevant knowledge of building and sanitary technology Technical understanding and knowledge of the workstation-relevant DIN standards Application security with MS Office, SAP IS-U, UBI, ASS, GIS, DMS, MoPs, ALKIS as well as basic book insight Funded knowledge in BGB, HGB, ZPO, Contract Law, Berlin Business Law and Opposition Procedures and Administrative Law (Delegation, Administrative Extent Act, WHG, WRRL, BauGB, BauOBln, BerlStrG) Knowledge of GDPR, BDSG and BlnDSG Experience in dealing with digital customer contacts and complaint management Customer orientation, self-organization and cross-disciplinary thinking

Continuously developed technologies for the Berlin water cycle Active research on environmental protection Sensual tasks with responsibility and team spirit Various career prospects and promotion (e.g. female leadership programme, individual staff development plans, internal training opportunities) Work-Life-Balance: 39-hour week, 30 days vacation / year, with corresponding activity can take place 60% of working time per quarter in mobile work, various working time models (including full-time or part-time e.g. Sabbatical, sliding time, 10 additional holiday days through pay change etc.), occupational retirement provision (VBL), asset-effective services (VWL), grant to the German ticket Job, Corporate Benefits Payments We offer you a compensation in the pay group 9 according to the collective agreement of utilities (TV-V). Depending on the existence of the personal conditions, a grouping may also take place in a lower group of charges. .