Customer Service Manager (m/w/d) Customer Service

As one of the global market leaders in the measuring technology industry, Helmut Fischer GmbH is developing high-quality products for layer thickness measurement, material analysis, material testing and microhardness worldwide with more than 800 employees. With more than 50 employees, the sales department consists not only of the sales service, but also of the customer service, our marketing department and the application laboratory covers important sales support areas. The focus is not only on the sale of our products, but also on sound technical advice, always with the aim of satisfying the customer. All departments are in direct interaction with the customer. Short decision-making, exciting tasks, and motivated colleagues, who jointly propose everything to meet this demand every day, distinguish the area. Account Manager (m/w/d) Customer Service

Service hotline support in first-level support Processing of telephone and written customer requests Installation of service orders and production of services, cost proposals and repair reports Coordination and administration of service messages in our CRM system Support for our service technicians

Projektmanager (m/w/d) mit ausge Technikaffinität or successfully completed technical training Sovereign handling of MS Office and ideal SAP High customer and service orientation Good linguistic expressability Flowing German and good English skills

Fishermen expect the safety of a future-oriented workplace and the possibility of introducing new ideas. We have kept the spirit of a medium-sized company in the last 70 years. Short decision-making and personal exchanges shape our working atmosphere. As a foundation-led company, we value healthy growth, respectful cooperation, different perspectives and scope for our employees. Become part of the Fischer culture! Our goal is to achieve more together. In our teams we combine various skills, characters and experiences. Our Benefits: Takeover of the travel costs for the work journey A great family business climate with short decision-making and design space An individual and intensive incorporation Flexible working times Grant to the gym Occupational pensions Grants for special events such as anniversaries or weddings Grant for our restaurant and fresh fruit every week Corporate Benefits Attractive salary offerings based on industry standard JOBV1_EN