Head of Service (m/f/d)

Total responsibility for the Europe-wide service (30 employees) in the region – from planning and coordination to economic achievement. Ensuring high quality standards, risk management, HSE compliance and maintaining strategic customer relationships Ensuring contract performance through preventive and predictive maintenance. Ensuring quality, security, profitability and customer satisfaction the establishment and development of regional service capacities, including spare parts, the creation and implementation of regional annual plans, including budget, personnel and performance objectives; Control of service costs according to company requirements. Optimization of regional service processes based on global standards and close coordination with the central business processes Further development of internal employees and optimization of subcontractor management Establishing and maintaining sustainable customer relationships, promoting transparent communication and continuous increase in efficiency and customer retention Responsibility for compliance and work security in the area of responsibility. Implementation of legal, regulatory and internal requirements

Completed university degree (university or university) in the field of engineering, academic engineering or business management At least 10 years of professional experience, of which at least 5 years in senior function with responsibility for controlling a service organization Detectional experience in a dynamic, demanding market environment with high product and customer focus Impressed intercultural competence as well as ability to adapt as a leadership to different cultural circumstances Communication strength at all hierarchical levels – from service employees to management and within the group Ability to build trust and promote a culture of openness, transparency and acceptance of responsibility Experience in the results-oriented and economically successful management of a service organization Analytical and solution-oriented thinking, combined with the ability to achieve sustainable results in dynamic environments English knowledge and high readiness to travel

Leadership in a growing, future-oriented market: Responsibility for a company's Europe-wide service business Various international activities: Responsibility for plants in several European and international markets with exciting challenges in different cultures Wide range of tasks: from technical project management to economic planning to contract management and risk management during operating and maintenance phases Team leadership and development: leadership of a highly qualified team, promoting efficiency, performance quality and a culture of responsibility and transparency Innovation and Process Optimization: Active Development of Processes such as Predictive Maintenance, Material Preservation and Services Design space and strategic responsibility: Development and implementation of market and resource strategies to optimize service organization Growth opportunities: The installed base is growing sharply, increasing sales potential and impact in the company