Employee eAT Issue Foreigners' Registration Office (m/w/d)

Senior Account Manager (m/w/d) We are looking for the Office for Public Order of the state capital of Stuttgart. The posts must be filled in full-time/part-time (min. 50%) and indefinitely. The Office for Public Order is one of the major offices of the city administration with over 1,000 employees. The foreign and nationality office is responsible for around 170,000 foreign citizens. The department is organised in five fields with over 170 employees. The tasks of this publicly-intensive area are characterised by the application of a complex legal area that is constantly developing.

You are responsible for the issue of electronic residence permits in the cheque card format (eAT), electronic travel documents (eRA) and other original documents/ certificates Identity testing and the issue of simple foreign-law infor­mation within the framework of the pre-language also belong to your duties You provide information on the additional functions (eID and electronic signature) Manage and maintain appointments in our online appointment tool You check the functionality of the chip data and check the delivered eATs and eTravel IDs The file and data management and the revenue of administrative fees in individual cases is also part of your area of responsibility A change or addition of the task area is reserved.

A completed at least three years of vocational training, preferably in public administration Knowledge of the right to reside and in general administrative law is advantageous Good communication and cooperation capability Negotiating skills and empathy also in stress and conflict situations Very good oral and written expressability in the German language is provided

Because security and appreciation include: a future-proof workplace, occupational retirement and special annual payment, Stuttgart allowance for employees – up to €150 per month, attractive staff housing in the city area of Stuttgart Work-Life-Balance: flexible working time models as part of opening hours, health management and sports Growing together: personal and professional development through our EducationCampus Environmentally friendly on the go: a free Germany ticket for the ÖPNV, the bicycle leasing offer ''StuttRad' Small extras that make big: discounted lunch, discounts and offers about corporate benefits We offer you a place of the pay group 5 TVöD with a allowance. JOBV1_EN