Clerk Central Tenant Service (m/f/d)

The field of inventory management represents the role of the entrepreneur on site. The responsibility of the area is to professionally manage the real estate business and technically, as well as to ensure the control and implementation of the operational key figures and the ongoing optimisation of the management processes, to answer the provision and further development of services for our customers and thus to ensure customer satisfaction, to professionally care for customers and to ensure a positive social structure.

Competent respondent: You are the central first contact point for our renters and renters. Inquiry processing: You process incoming phone calls, emails, letters and inquiries from our digital tenant portal. Documentation: You capture and categorize the contacts and contacts. Coordination: You finally process standard requests and forward complex concerns to the relevant areas within degewo.

Practical experience: You have first professional experience in housing and are familiar with the telephone and written communication with renters. You can safely arrange and edit housing concerns. Qualification: You bring a completed commercial vocational training as a real estate businessman or comparable. Personality: You are open, flexible and work service-oriented. You are characterized by communication strength, team capability and reliability. Language competence: You master the German language at a professional level and can safely move into meetings, presentations and written correspondence. Working hours: You bring the willingness to shift work between 8:00 - 18:00 (Mo-Do) and 8:00 - 15:00 (Fr).

Remuneration & Extras: We pay according to the housing contract with holiday and Christmas money. In addition, we offer an occupational pension scheme, a private accident insurance, success-related special premiums and 50% grant to the BVG or Germany ticket. Harmony between profession, family & leisure: Our full-time week is 37 hours in a flexible sliding time model with the possibility of working up to 50% on the mobile. On 30 days holiday and work free on 24.12. + 31.12. you can look forward to three more days of holiday you can get through payment conversion. Health promotion & well-being: Your workplace is modern and ergonomic with height adjustable tables. We offer a service bike promotion with JobRad as well as various health services such as influenza protection vaccination, medical screening and yoga courses. Our canteen offers a varied subsidised breakfast and lunch. Professional perspectives & training courses: We accompany you on your personal career path and support you with good training and training opportunities. Our corporate values & corporate culture: Whether team events, employee festivals or sports events - a real we culture is lived with us. We are particularly proud of this: our average company membership is 13 years. Further advantages awaiting you: As a municipal housing company, we offer a future-proof workplace in the heart of Berlin. You benefit from benefits for a variety of offers with our corporate benefits and can take advantage of the extensive consulting and support offered by the pme family service.

Make a home from Berlin! We are looking forward to your meaningful application documents. Please send this via our online form and click the button ''Apply now'!

Diversity is important to us. We are pleased to receive applications from people regardless of their ethnic, national or social origin, gender, disability, age or sexual identity.