Commercial Employee CustomerDialogCenter Bank – Service & Clerical Part-time (m/f/d)

Why the Volksbank? As part of a strong community, we focus on people. We place great emphasis on personal advice and individual solutions – in a modern, digital world. We offer you not only a safe workplace, but also versatile development opportunities. CustomersDialogCenter Bank – Service & Property Processing (m/w/d) part-time Would you like to inspire our customers and help them with any questions? Then strengthen our team as a commercial employee CustomerDialogCenter Bank – Service & Sachbearbeitung (m/w/d) parttime at Harsum. The place must be occupied in part-time with 20 to 30 hours per week. In our CustomerDialogCenter we can be reached from Monday to Thursday from 8 am to 6 pm and from 8 am to 4 pm on all sales channels for our customers.

You process customer requests by phone, email and chat You give service information and convey your conversation You identify distributive potentials, actively address our customers and support them until successful completion of suitable solutions In addition, you are responsible for the handling and care of our customers assigned to the CustomerDialogCenter

You have successfully completed a commercial training Ideally, you have knowledge of a bank's products (e.g. current account) as well as our network services Also in stress situations, you act resilient and sovereign You can listen well and step up binding and service-oriented

Value orientation: Work in a regional cooperative bank with shared values Flexibility: We support the reconciliation of work and private life through flexible working hours and possibilities for mobile work Attractive remuneration: You will receive 13 salaries and full asset benefits Mobility & flexibility: With our grant to the Deutschlandticket as a job ticket, you are on the move flexibly and sustainably across Germany – both professionally and privately Recreation: Enjoy 30 days of vacation plus two additional bank holidays as well as the possibility to convert parts of your fee into additional leisure time For your well-being: Benefit from our anonymous psychological counselling offer to support your mental health – in every situation Your future is thought to be: Benefit in the long term, among other things, from a life-time account and our occupational retirement provision