Customer Service Specialist (m/w/d) in the automotive sector

HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO is represented throughout Germany with more than 20 locations.

Our client is a leading industrial company with an international focus and a strong market position. The company develops and produces innovative sealing solutions for the automotive industry. A modern working environment, flat hierarchies and an open corporate culture provide employees with the best possible development. Sustainability and quality are at the focus of Ö as well as the promotion of a value-adding and collegial union.

We are looking for a dedicated customer service specialist (m/w/d) to strengthen the team, which contributes to optimal customer support with its structured and solution-oriented operation. Become part of a company that offers long-term perspectives and exciting tasks in a dynamic environment. We look forward to your application! (CLA/124005)

Place of use: Leverkusen

Detection, testing and processing of incoming customer orders and article requests Quantity and timely disposition of finished products Determine and analyze relevant KPIs (e.g. Broken Promises, Customer Backlog, Urgent Transport) Optimization of existing parameters by adapting safety stocks, batch sizes and throughput times Close cooperation with production, sales, purchasing, goods receipt, shipping and external customers

They have completed training as industrial or industrial You have several years of professional experience in the automotive sector, ideally in MRP You have well-founded SAP knowledge - MAPICS knowledge is of advantage - and are sure to deal with IT systems You have very good knowledge of German and English in word and writing You like to take responsibility, work independently and are well organised They are strong in communication, have a systematic way of working and customer-friendly thinking

A responsible and varied activity in the production environment A modern working environment in international structures with short decision-making and an open corporate culture Attractive remuneration and social benefits (metal/electrical tariff) Long-term perspectives and training opportunities