Team Manager Sales Support (m/f/d)

In this role, you will guide and develop the Sales Support Team in Düsseldorf to lead the field service to success through efficient processes and strong interface work. As a central contact between internal departments and customers, you will ensure operational excellence and report directly to Senior Director Partner Sales. Your new job at a glance Team management & personnel development: Discipline management, motivation as well as coaching and individual development of the Sales Support Team. Process optimization: Analysis and continuous improvement of workflows and best practices to increase efficiency and quality. Resource Planning & Coordination: Responsibility for task allocation and administrative support for sales (document, appointment management). Stakeholder Management: Close interface work with sales, marketing and IT as well as central communication with internal and external partners. Reporting & Performance: Monitoring of KPIs, data analysis for creating dashboards as well as ensuring target achievement and quality assurance.

You bring these skills Professional experience: Multiannual practice in sales support or sales operations, ideally with (first) leadership or project management experience. Expertise: Secure handling of CRM systems (e.g. Salesforce) and MS Office (focused on Excel/PowerPoint) as well as thorough understanding of sales processes. Methodology & Optimization: Analytical method for process improvement, trend identification and increase of operational excellence. Soft Skills: Excellent organizational and communication skills as well as a solution-oriented, resilient operation in a dynamic environment. Leadership & Mindset: Proactive Leadership with high service orientation, which can motivate teams and promote awareness of responsibility.

For us as a community it is important that you not only feel comfortable with us, but also outside work. Because your job is to enrich your life. This is why we offer you the following advantages: 30 days holiday + 1 day of service + 2 extra days for Christmas and New Year Hybrid working model Occupational pension Operational risk life insurance Volunteer days Jobbike In-house Gym In-house Barista Favored Wellhub Membership Discounted parking, job or Germany ticket and you can bring your dog to the office! Our Commitment Same opportunities for everyone – this is important to us! We are convinced that diversity and inclusion are important elements for our success as a global company. That's why we want to win, promote and bind the best talents for us. We look forward to any application, regardless of origin, gender identity, sexual orientation, disability, ethnicity, religion, worldview, age, marital status or other characteristics. .