Front Office Agent / Rezeptionist - ''the niu Buddy''*

About NOVUM HOSPITALITY With over 150 hotels (incl. secured pipeline) and more than 20,000 hotel rooms at over 60 locations in Europe, NOVUM Hospitality is one of the largest owner-operated hotel groups in Europe. Founded in 1988, the Hamburg company has become a leading player in the hotel industry under the leadership of Chief Executive Officer & Owner David Etmenan and is known for its diversity of centrally located accommodation in the Midscale and Upper Midscale segment. The signing of a cooperation agreement with IHG Hotels & Resorts in April 2024 makes NOVUM Hospitality one of IHG's largest global franchise partners. The partnership includes the launch of the Co-Brands Holiday Inn – the niu and the conversion of the other NOVUM Hospitality brands. Yggotel, Select Hotels and Novum Hotels are integrated into the brand world of the IHG brand Garner. acora Living the City converts to IHG Extended-Stay-Marke Candlewood Suites. For both brands, this means the Europe debut in the future. www.novum-hospitality.com

Great visions need strong personalities. Complete our team and actively shape one of the most innovative family-run hotel groups. Diversity is exactly your thing? Then you're right with us! Through your use in several hotels of different brands at your location, you will experience the full range of modern hotel products and gain varied experiences. Your application is processed via our exclusive partner service provider, which supports the entire application process. The setting is also done by our partner service provider, which coordinates your use in our hotels.

Type of employment: Full time

As the niu-Buddy you are a real host and unite the front office and F&B area fluently. From welcome to the acceptance of the guests - the area of our Buddy is wide. In addition to check-in/out, this includes serving drinks and food. You like to get in touch with the guests, keep them up to date and give them insider tips for events for their stay. If we have made you curious, then now we will be enthusiastic welcome.

Your character is based on inspiration, sovereignty, team spirit and sustainable thinking. You are world-famous and a host of full heart. In addition, the following features characterize: Welcomement • Empathy • Intercultural Competence • Engagement • Ascent desire • Flexibility • Curiosity

NOVUM Hospitality – A family business with heart

Benefit from attractive employee rates – valid for the hotels of our group as well as the entire IHG world with over 6,000 hotels. As a team we live our values and want to offer our guests and partners more than just hospitality: a real home on time.

Freedom: We create an atmosphere in which every person may be as he is.

Respect: We meet all people with respect and appreciation.

Honesty: Together we create an environment in which openness is of course.

Unconditional love: Our company grows with heart blood and passion.

*The job description does not mean the male variant, but stands for the gender-neutral designation of the profession. Welcome are people regardless of gender, origin, sexual orientation and religion. .