Telephone Customer Service Representative (m/w/d) Debt Collection / Insolvency

We at DIS AG are currently looking for dedicated employees (m/w/d) in the field of customer support! With over 50 years of experience, we are an established partner in personal care and are happy to accompany you on your career path! You are communicative and have already gained first experience in customer care / call center? One of our customers, an established company in the collection industry in Bad Vilbel, is looking for active support in the area of telephony. First contact (m/w/d) for inbound calls Telephone contact with customers for clarification of open claims forwarding to corresponding departments Documentation and maintenance of customer records in the database legal compliance and internal compliance guidelines

First professional experience in customer service, customer service or call center or similar function Knowledge about debt collection is not a must, but an advantage Communication strength and sensitivity Safe handling of MS Office and modern CRM systems Negotiating German

Modern office in Bad Vilbel Parking and subsidy for ÖPNV Mo - Fr up to 16/ max. 6 pm Up to 4 days Homeoffice Further training JOBV1_EN