Customer Service Clerk (m/w/d)

Account Manager (m/w/d) Stuttgart Full time | DEKRA Certification GmbH | DE51065026-02 For our field of raw material and processing industry & commerce, we are looking for a specialist customer support (m/w/d), initially limited to 2 years due to parental leave. About DEKRA DEKRA focuses on future topics in all areas of work: from vehicle testing to cybersecurity, from product testing to clean energy or from automated driving to artificial intelligence. We focus on new technical developments early on and provide industry-wide security in 60 countries with around 48,000 employees. DEKRA Certification GmbH is a leading auditing and certification service provider worldwide. In the field of management system certification, DEKRA Certification is a neutral, accredited partner for security and quality in many areas. Do you want to make our future safer and more sustainable?

As a specialist customer support (m/w/d) you are the competent contact person for our customers and auditors. A varied range of tasks awaits you with the following areas of activity: Contract and costing tests Auditor and auditor selection according to predetermined criteria and their disposition Order monitoring and verification of compliance with costing guidelines Coordination and review of our audit and audit operations Maintenance of databases and preparation of evaluations Examination and approval of auditors and auditors’ accounts Creation of certificates and invoices

Completed technical or commercial training 2 years of professional experience Professional experience in quality, environmental or occupational safety management is desirable High decision-making and enforcement capacity Flexibility and high loadability Impressed communication strength and team capacity Very good MS Office knowledge English knowledge of word and writing are desirable

Attractive remuneration incl. special payment of the year and company profit participation 30 days off Flexible, predominantly mobile work Internal training and qualification measures Events like Ski Cup, Motorcycle Meetings or Staff Days Other great benefits: occupational retirement, job leasing, employee discount, parking and much more JOBV1_EN