COI GmbH | Germany | 91xxx Erlangen | Permanent position | Full time / Home office | Published since: 16.09.2026 on stepstone.de
IT Service Manager (m/f/d)
COI GmbH is an established software company from Erlangen, which has been a leading German provider for document and workflow management systems and archiving solutions for over 30 years. With a strong focus on individual software development and consulting in the D-A-CH region, we focus on quality, safety and performance – certified according to ISO 9001 and with an experienced team of specialists. We are looking for a dedicated IT Service Manager (m/w/d) that drives our customer projects with technical know-how and service orientation. Become part of our dynamic team and shape the future of innovative management processes with us. .
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Your tasks • Your profile • What we offer
Analyze and solve problems that occur during the operation of COI-BusinessFlow and thus contribute to the stability of our system Your ability to implement smaller adjustments with our own script language OEL enriches our team Support for peripheral hardware such as scanners and archive storage and third-party software is at your heart Your support of our customers, including participation in the standby service, helps to ensure smooth operation
You bring extensive experience in project management and IT service management Your professional experience in the 2nd Level Support will give you a special With your programming skills in object-oriented languages like Java, Python or C# you are well equipped You know well in heterogeneous system environments and can effectively use your knowledge Your knowledge of native language allows you to provide excellent communication
You experience flat hierarchies and short communication paths daily Your tasks are versatile, independent and responsible You enjoy 30 days holiday and free days for Christmas Your continuous training is our heart
Location
 | COI GmbH | |
| 91052 Erlangen | ||
| Germany |
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