Receptionist in Göppingen-Hohenstaufen (m/f/d)

For over 100 years, the youth hostels have represented values that enrich life. As a non-profit association we operate 47 youth hostels in the most beautiful places in Baden-Württemberg. We create moments and experiences that remain in our head and go to heart. In a family atmosphere, we work daily to meet this goal. Hostel Hohenstaufen has 134 beds in 28 rooms and 8 tree houses. We create encounters and unforgettable experiences for school classes, families and groups. Our team is committed to making the guests feel comfortable in the youth hostel every day. Become part of this team as Receptionist (m/w/d) from now on / part time (25-30 hours)

Check-in/check-out of our guests and guest care throughout the stay Contract agreements with guests/groups and complaint management Help with creating program offers General reception tasks such as correspondence, accounting, cash management and conclusion, processing of bookings and reservations on the current booking platforms, telephone service Advising and completing memberships Retail sale Responsibility for cleanliness and decoration and plant care in reception and entrance areas Organisation of supply of machines Assistance in other areas of the Youth Hostel (e.g. meeting area)

You have a completed vocational training in the hotel industry or in the tourism sector and have ideally already professional experience You are the perfect host and have a structured, targeted and solution-oriented way of working Team skills, social competence and leadership skills Good IT skills and experience in handling MS 365 You have certain knowledge of German and English in word and writing. Other language skills are advantageous You are ready for a 5-day week including weekend and holiday services

A varied and responsible activity in a youth hostel with heart A safe workplace in a region where other holidays make A fair payment that takes into account your training status and your professional experience - plus various special payments (e.g. holiday/Christmas money) and regular wage adjustments A working relationship in a 5-day week Continuing and further training opportunities via the DJH Hauptverband Pension provision via VBL Pension Insurance A pleasant operating climate with flat hierarchies and the possibility to introduce yourself A water and coffee leaf rate Possibility to lease / buy a job bike via the employer Travel cost subsidy for the job ticket