Bfz-Essen GmbH | Germany | 45xxx Essen | Temporary contract | Part time - flexible / Full time | Published since: 25.02.2026 on stepstone.de
Customer Service Specialist (m/f/d)
For more than 50 years, Bfz-Essen GmbH, an urban company, has been on the topic of “further education” in Essen. We qualify in numerous professional, technical and commercial areas as well as in information technology. The most diverse target groups can find suitable training opportunities here, ranging from professional qualifications to compact training, from professional preparation to distance learning. Bfz-Essen GmbH is looking for a short term: Projektmanager (m/w/d) The body shall be filled in full-time or part-time (from 30 hours) within the framework of a medical representation. .
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Your tasks • Your profile • What we offer
Telephone and personal initial consultation of interested parties for all Bfz courses Collection of interested parties using the in-house software TIS (Participant Information System) and continuous data management Ensuring the processes for the assessment of suitability set before the start of a measure in close cooperation with the specialist departments Implementation of clarifications with cost-beneficiaries with regard to the promotion of further education Creating and sending the correspondence to receive the customers using the TIS Processing of educational vouchers and participation contracts Installation and maintenance of E-Acts in TIS Other administrative activities related to the inclusion of customers
professional training with multi-year professional experience Vocational experience in the continuing training sector, particularly in the field of training (knowledge SGB, educational certificate system) high level of customer orientation Conversation and consulting skills good user knowledge in MS-Office Team and communication skills
An interesting and versatile workplace with design space and integration into a large social organization of the city of Essen Compensation in accordance with the collective agreements of the public service and attractive social benefits Working in a collegial team Internal and external training opportunities Operational health management such as massage, fruit, yoga JobRad for all permanent employees
Contact
 | Bfz-Essen GmbH | |
| Karolingerstr. 93, 45141 Essen | ||
| Germany | ||
| show e-mail |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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