Head of Citizens' Office (m/w/d)

Senior Consultant (m/w/d) We are looking for the Office for Public Order of the Landeshauptstadt Stuttgart. The body shall be filled in full time and indefinitely. The Ombudsman’s office at the Office of Public Order is divided into four fields. Around 170 employees, supported by a complex technical equipment and numerous IT procedures, provide extensive services in passports and reporting, car registration, driving licences and driving licences, in foreign affairs, as well as for other offices and agencies. Close to citizens and welcome culture have a very high priority.

You are responsible for the management of property 2 with around 60 employees in 12 civil offices including the distribution of tasks, personnel development and the creation of the framework conditions for an independent, efficient and service-oriented operation. in close coordination with the other field lines, ensure uniform operating procedures, legal and procedural applications and the operability of the technology used for the areas of passport and identity, cash and fee matters and statistics, you are responsible for the basic and highlighted work of the entire department; these include: B. the decision in legally particularly difficult circumstances or with fundamental importance They take over the processing of legal, particularly difficult appeal proceedings, completed opinions and drafts of answers, cooperate in working groups, coordinate and regulate cooperation with other departments, offices, authorities, process software companies and the data center They conduct difficult and sometimes conflicting discussions, e.g. with clients of the civil offices, lawyers or representatives of various authorities the support and advice of the management in the conceptual development of the civil service completes your task profile

Graduate as Bachelor of Arts Public Management or Diploma administrator or degree in a comparable bachelor's degree program focusing on public administration (e.g. Bachelor of Arts “Public Administration”, Bachelor of Arts “Public Administration”) or completed university studies in the field of administrative, legal, economic or social sciences or comparable qualifications and multiannual professional experience in an office of the upscale non-technical administration service Management economist with already made ascent or Administrative staff with completed course to/from the administrative specialist (e.g. employee training II) and multiannual professional experience in the upscale non-technical service in-depth knowledge in the field of general administrative law and good knowledge of the administrative court order Creativity and interest in the development of innovative concepts with the ability to convincingly convey concepts in different situations of interest with clear argumentation and to shape spaces of action Leadership experience, enforcement ability, negotiation skills, motivation and awareness of responsibility Ability to optimize workflows and business processes, structured, independent and result-oriented working style with the ability to cooperate cooperatively, good expressability in the German language in word and writing

a future-proof workplace with an interesting, diverse, varied and responsible activity in an area of high political importance Work-life balance through flexible working-time models and the possibility to work mobile or home office personal and professional development through our EducationCampus Health management and sports a free Germany ticket for the ÖPNV the bike leasing offer “StuttRad” occupational pensions and special payment for employees Stuttgart allowance for employees – up to €150 per month attractive personal apartments in the city area of Stuttgart discounted lunch We offer you a place of grade A 12 gD / 12 TVöD. JOBV1_EN