Commercial Vehicle Business TEAM Manager (m/f/d)

Job Title: Commercial Vehicle Business TEAM Manager

Start date 1. October 2026

We have an exciting opportunity for a Commercial Vehicle Business Team Manager, which blossoms in a fast-paced, exciting and dynamic organization. As a team leader of the Commercial Vehicle Team, we are looking for experienced automotive professionals with a passion for increasing the capacity of the car house, improving customer relationships and workshop services, and helping car dealers develop their full potential.

As a CV Business Team Manager at the MSXi Global Group, you will lead a team of business leaders for commercial vehicles. You will work closely with our long-term automotive partner, a respected global automobile manufacturer. You should have experience in automotive aftersales, check performance data and identify and implement improvement areas.

As a team leader, you lead a team of five people, promote performance, support individual development and commitment and effectively interact with the leading stakeholders. This is a field-based position that covers traders nationwide, so the successful candidate must travel, including overnight stays.

Your tasks

Your responsibilities:

Develop action plans together with the dealer service, sales and marketing managers to increase commercial vehicle business and customer satisfaction. Ensure that every commercial vehicle dealer has optimal capacities of the workshop for commercial vehicles to operate the growing local commercial vehicle park and to assist traders in the capacity increase if necessary. Increase vehicle visits and expenses per visit to dealers. Implementation and ensuring the success of centrally produced commercial vehicle programs, advice and training of traders available as needed. Visit regular update meetings, report overviews and best practices, develop presentations for business reports, workshops and similar events. Ensure that the CV Key Performance key figures are available at all Transit Centre dealers and a regular reporting process is set up to monitor progress compared to these KPIs. Guide the introduction of the 'Uptime Management System' with dealers and focus on shortening the duration of repair orders for commercial vehicle customers. Support dealers with multiple capacity programs, including mobile service, express service and vehicle loans. Improving the introduction process of Commercial Vehicle Sales to Service. Provide specific trader initiatives and reports to project management. Other tasks required to support the company from an operational perspective.

Your profile:

5+ years of experience in aftersales management of car dealers, experience in the field of commercial vehicles would be an advantage. Experience in business improvement, analysis, action plan and implementation Strong drive according to results. Effective written and oral communication skills at all levels. Ability to manage multiple workflows effectively under strict deadlines. Numerical and analytical skills. Computer-generated, especially MS Office. A complete driver's license is essential. Applicants must be able to communicate effectively in German and English

Required team manager skills:

Operational control:

Distributor zone and route planning: optimal allocation and planning of territories Resources management: personnel planning taking into account capacities and priorities

Results and target management:

KPI tracking: definition, communication and monitoring of sales and availability goals Performance monitoring: Continuous performance control based on defined key numbers (e.g. visit frequency, operating time, part sales) Correction measures: Introduction of corrective measures for target deviations

Qualitative control:

Continuous improvement: further development and standardization of sales processes Quality assurance: Ensuring uniform consulting and service quality

Strategic control:

Market development: Strategic orientation of retailer activities by customer groups and market potentials

Team and personnel management:

Capacity planning: needs-oriented personnel planning and development Coaching and development: management of training and individual development plans Motivation management: Development of incentive systems and promotion

Content: up to € 65,000 + 10% annual bonus + company car

Further advantages: 28 days of holiday, occupational retirement, health insurance program, life insurance, Development opportunities in the company, including regular global career opportunities