Career changer / employee (m/w/d) in telephone customer service - Bank / Savings Bank

You have not arrived correctly in your professional environment or Changes make sense for you? In your customer-oriented tasks in industries such as trade, tourism, etc. do you not see a personal perspective for the future? Have you ever thought about a reorientation? Your voice and your customer orientation counts with us. They are the first telephone contact point for our customers, help them with their concerns and ensure that they feel well removed. Every day brings new challenges and new conversation situations. We have a balance sheet total of about 20.4 billion. Euro is one of the largest savings banks in Germany and is rooted in the Hanover region. Around 1,900 employees provide our powerful performance. We are looking for you to the 01.09.2025 as a transient to the telephone service consultant (m/w/d) for our house. Your job Fun on communication: They support our customers and customers in their service. Mediale Consulting: You advise on our service topics using all media distribution channels. Transfer: You can identify needs and actively manage customer advice. IT use: You are able to work quickly into new (software) programs and successfully use them. Introduction: They are brought to the new task in the context of a structured incorporation. Your profile Professional experience: High level of service and service orientation from telephone contacts from previous activities (at least 2 years). Qualification: completion of a commercial training with at least one satisfactory degree (probably in the context of dialogue marketing or financial services). Readiness: You are motivated to learn. Communication capability: They communicate safely and bindingly, create a good conversation atmosphere and argue convincingly. Digital know-how: You have experiences and joy in dealing with digital media. Powerfulness: An efficient and targeted way of working in a great team is of course for you. Your Benefits Attractive remuneration: This place is remunerated with EG 7 after the TVöD-S. iPad: During your employment, you will also advise us with an iPad that you can also use privately. Working hours: Without weekend work and late services, you work as part of our flexible working time models. Part-time: In principle, all jobs are part-time. What is more special with us? You can decide on your weekly working time every year and adapt it to your personal needs. Jobticket: By our Germanyticket Hannover Job you can travel cheaply in the local transport networks throughout Germany. Site guarantee: Replacement e.g. to Munich? Not with us – the Hanover region is our business area. Mobile work: Depending on your tasks, you can work with us up to 60 percent of your working time. Holidays: You can look forward to 32 holiday days in full time – Christmas Eve and New Year's Eve are also free. You're not enough? Then you simply change part of your income into additional free time. And otherwise? A variety of training options such as bicycle leasing, occupational health management, Hansefit partnership and and and ... Questions? Staff adviser: Vanessa firecock Tel. 0511/3000-3179 or vanessa.feuerhake@sparkasse-hannover.de Ulrich Wiegand Tel. 0511/3000-6993 or ulrich.wiegand@sparkasse-hannover.de

That sounds like you? Then you will be part of our team! We are as diverse as our customers - we are therefore looking forward to your application regardless of age, ethnic origin and nationality, gender and gender identity, physical and mental abilities, religion and worldview, sexual orientation and social origin.

How? You can easily and quickly apply via our online portal. JOBV1_EN