Customer Service Specialist (m/w/d) - hybrid working (remote & presence)

Be part of a strong team! Do you enjoy direct customer contact, are service-oriented and find the right solution for each request? Then this position is just right for you! For our customers in Mannheim we are looking for a Customer Service Specialist (m/w/d) that convinces with commitment and communication strength. It offers varied activities in a dynamic environment with attractive remuneration, flexible working hours and excellent development opportunities. Interested? Then apply now and become part of a team that lives excellent service! Support of customers and sales partners - by telephone and in person - to contract and specialist questions in the fields of HUS, Kraftfahrt und Leben Detection of insurance gaps, presentation of new products and maintenance of customer data Implementation of recalls within the framework of given service announcements Introducing ideas to optimize customer service and actively configuring service processes Takeover of exciting special tasks with long-term development opportunities independent, cross-species processing of business incidents and support in customer correspondence with high workload

Senior Account Manager (m/w/d) Knowledge of insurance policies in the relevant fields High customer orientation, commitment and motivation Communication strength, openness and joy in consulting Team spirit and solution-oriented working

13.5 monthly salaries Capital benefits & equity participation Occupational pension Travel cost subsidy & job ticket Flexible working hours at a 38-hour week Homeoffice & mobile work possible 30 holidays and special holidays for special occasions Parent-child office for better reconciliation of family & job In-house canteen with daily fresh dishes & fruit offer Ergonomic and modern jobs