Löwenstein Medical SE & Co. KG | Germany | 56xxx Bad Ems | Permanent position | Full time | Published since: 24.07.2025 on stepstone.de
IT Specialist in First Level Support (m/w/d)
New ways to go. But never forget where you come from. Löwenstein Medical has been developing and producing innovative medical technology in Bad Ems for over 30 years. Today, the family-run company is one of the leading medical technology companies in the field of hospital and home care. The commitment of our employees and the high quality of our products ensure a high level of recognition for medical professionals and users. JOBV1_EN
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Your tasks • Your profile • What we offer
New ways to go. But never forget where you come from. Löwenstein Medical has been developing and producing innovative medical technology in Bad Ems for over 30 years. Today, the family-run company is one of the leading medical technology companies in the field of hospital and home care. The commitment of our employees and the high quality of our products ensure a high level of recognition for medical professionals and users.
You analyze and classify in-depth user requests in 1st and 2nd level support You analyze and troubleshoot hard and software environment You support users in process questions You document the processing and solution paths in the ticket system You optimize our service processes You are responsible as part of the IT for incoming support requests
Successfully completed training as an IT businessman/wife or specialist informant/in or comparable qualifications IT knowledge and a strong understanding of business processes Ideally experience in the telephone user support and in the application of a ticket system Good to very good knowledge of Microsoft Office and Windows environment Good communication capability and safe occurrence A high level of flexibility, integrity and empathy
A family company with flat hierarchies and short decision-making paths A crisis-proof workplace Social benefits (Occupational pensions, benefits in kind) Grant to the daycare centre Corporate Benefits JobRad Grant of special leave JOBV1_EN
Company location
Location
| Löwenstein Medical SE & Co. KG | |
| 74245 Bad Ems | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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