HVAC plant mechanic - as a technical consultant in the field (m/f/d)

WCG Wärme Contracting GmbH is a company operating throughout Germany in the field of sustainable heat and energy solutions. The focus is on the development, implementation and optimization of efficient contracting models for decarbonization of the heat market. With innovative solutions, clear growth orientation and a strong operational demand, we actively shape the energy transition. A special focus is on sustainable, environmentally friendly technologies and reliable and comfortable heat supply. We work closely with regional craft partners and stand for safety, reliability and financial flexibility.

We stand for partnership cooperation, innovative solutions and sustainable growth in the crafts.

Technical support and control of craft partners in the field of heat and plant engineering Quality assurance and operational control of service processes along defined KPIs Active participation in the optimization of processes to increase efficiency, plant availability and service quality Close cooperation with sales and customer service to ensure high customer and partner satisfaction Escalation management as well as support for critical processes and legally relevant facts Requirement management through personal customer approach, development of individual solutions and deescaling communication Initiation of further measures in the event of defaults within the framework of internal requirements and legal frameworks Participation in standby and occasional travel to partners and locations

Completed training as plant mechanic SHK, heating farmer, mechatronics engineer for refrigeration technology or comparable technical qualification Multiannual experience in the field of heating, heat or plant engineering Technical understanding and experience in dealing with crafts and service partners Structured, solution-oriented and independent mode of operation Communication strength and sovereign appearance in dealing with customers and partners Safe handling of escalation and conflict situations Economic thinking and pronounced service orientation Class B driving licence and standby for occasional journeys

Design Space & Entrepreneurship With us you meet a growing company with clear ambitions, with short decision-making and a culture where ideas are heard and implemented. As part of the WCG, you actively participate. Working with meaning We actively drive the energy transition and thus make a concrete contribution to a more sustainable future. Flexibility that fits life We offer you flexible working conditions with the possibility of mobile work. For your rest there are 30 holiday days, and the 24.12. + 31.12. are free all day. A strong team & open culture A motivated, collegial team awaits you, which places value on cooperation and openness in a modern office in Hamburg-Ottensen. Fair remuneration A fair and competitive salary completes our offer. .