Customer Service Technician Smoke Detector (m/w/d)

BRUNATA-METRONA Hamburg is an owner-managed medium-sized family company and part of the nation-wide successful BRUNATA-METRONA group. As one of the leading companies, we have been standing for more than six decades for know-how and innovation in all processes relating to the collection and accounting of energy and water consumption. Our mission is to enable the sustainable and intelligent use of real estate. We support and accompany owners: inside and managing buildings at “manage to green”. This enables the renters to deal with the environment and resources in a meaningful way. Smart infrastructure, smart home, energy management – the future is innovative, efficient and green. We want to drive things forward and move something. You too? We are 500 colleagues with various exciting tasks in commercial, technical and IT fields with 500 perspectives. Together we work every day to make our future a bit better. And we are looking for people who share our vision. For our Hamburg location we are looking for a reinforcement:n Customer Service Engineer (m/w/d)

Your tasks include the specific functional testing and installation of smoke detectors in our customers' homes. Incoming complaints from our customers are checked and fixed by you. You carry out the documentation for the order execution including all assembly data professionally.

You have a completed artisanal/technical training, at best as a plant mechanic: in plumbing, heating and air conditioning, are handcrafted and have fun learning new things. We'll show you everything you need to know about the assembly and reading of our devices. You bring the necessary learning skills and willingness to learn. Your friendly appearance paired with a pronounced service and customer orientation characterize you. It makes you happy to deal with many different people every day. A good organizational capacity and time management as well as a structured and solution-oriented working style complete your profile. You are in possession of a license class B or Class 3.

As a reliable and economically successful employer with ideal conditions, you have not only a safe workplace but also a family, pleasant working environment. We live our values. Assessment, trust, team spirit, quality and economy define how we work together. All employees are accompanied by their challenges and supported at any time. The direct exchange and transparent hierarchies enable the interconnection of all processes within the meaning of our customers. This means that you will not only find new challenges every day, but everything to successfully master them with energy and joy in your work. Your advantages with us 5-day week Place of residence No standby or emergency services Modern working methods Your perspectives With us, you get directly into practical work and quickly take responsibility. If you think in the long term, you're open to new things, you'll fit BRUNATA-METRONA. Bring in your experience and skills so that we can jointly implement the upcoming changes in the real estate sector. So that our vision not only remains a vision, but becomes a living future. JOBV1_EN