Inside Account Manager (m/w/d) - Staffing Agencies

Stepstone is a leading online job platform in Germany that helps job seekers find the right job. As one of the largest providers in the job market in Germany, we have already enabled millions of attitudes in a wide range of industries and sectors.

We are proud to be part of the Stepstone Group - with their worldwide expertise for tech job platforms. As part of this global team, we can use the latest technologies, data and industry expertise to further improve our service and adapt our technology to the needs of the job market through continuous innovation.

Own support and further development of existing customers in the area of personnel consultants/ agents and service providers as well as telephone new customer acquisitions. Building and intensifying long-term customer relationships in the small to medium segment. Creation and pursuit of tailor-made offers up to the conclusion of the contract and the management of contract negotiations. Identification and realization of up- and cross-selling potentials. Solution-oriented consulting on the product range in the field of e-recruitment and for optimising the recruiting performance. Planning, implementation and follow-up of digital customer appointments. Creation of target planning, monthly and annual forecasts as well as regular monitoring of target achievement. Processing customer requests and professional complaint management. Collection and maintenance of relevant customer information in the CRM system.

First professional experience in telephone sales – ideally in the B2B environment Basic interest in selling online products on the phone and by video Selling talent, communication strength and enthusiasm Alignment and unconditional will to determine personal success through own performance Practical experience in the fields of personnel service, career advice or related fields of activity such as recruitment, sales or advice would be advantageous.

For us as a community it is important that you not only feel comfortable with us, but also outside work. Because your job is to enrich your life. This is why we offer you the following advantages: 30 days holiday + 2 extra days for Christmas and New Year Occupational pension 24/7 Employee Assistance Program Operational risk life insurance Volunteer days Jobbike Discounted parking, job or Germany ticket Access to the Corporate Benefits Advantage Portal Discounted Urban Sports Club membership Our mission Same opportunities for everyone - this is important to us! We are convinced that diversity and inclusion are important elements for our success as a global company. That's why we want to win, promote and bind the best talents for us. We look forward to any application, regardless of origin, gender identity, sexual orientation, disability, ethnicity, world view, age, marital status or other characteristics. JOBV1_EN