Technische Werke Ludwigshafen am Rhein AG | Germany | 67xxx Ludwigshafen am Rhein | Permanent position | Full time | Published since: 03.02.2026 on stepstone.de
Account Manager Customer Management (m/f/d)
TWL has been supplying private households, industry, industry and agriculture with electricity, natural gas, heat, cold and drinking water for over 100 years. As a local employer, people and a family atmosphere are particularly close to our hearts. We offer our employees a wide range of attractive additional services that help you get the most out of you. Apply now and become part of our team for innovative energy solutions with heart and mind. The future can come with you. .
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Your tasks • Your profile • What we offer
You are our first contact person to support private customers and customers from the small business sector in personal, telephone and written form You process business incidents in a case-closing way to solve the concern and thus generate customer satisfaction in the area of customer and demand management You conduct complaint talks professionally and deescaling through You advise individually on products and services (Cross Selling) of sales You create a professional, service-oriented and representative conversation atmosphere You conduct system and error analyses to ensure quality
Completed commercial training Multiannual professional experience in customer care Joy in dealing with people as well as communication strength and conflictability High level of loadability, customer and service orientation Specialized knowledge is already available and the willingness to continue training is given Good specialist SAP IS-U knowledge Good MS Office knowledge You are open to a service-oriented working time model
Go ahead and raise your professional and personal development to a new level. Their valuable work is rewarded by an attractive salary and occupational retirement. A modern health management, but also JobTicket, JobRad and a working environment with numerous offers for the reconciliation of work and family complete our offer. .
Location
 | Technische Werke Ludwigshafen am Rhein AG | |
| 67059 Ludwigshafen am Rhein | ||
| Germany |
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