Team Lead Back-Office Passive (f/m/div) KYC & Contract Review

Do you like to work authentically at the level of human beings? Then come to us! We, the Sparda-Bank Berlin with approx. 800 colleagues are working as a cooperative bank in and for the East of Germany. For our 460,000 private customers we are all working on creating positive customer experiences every day. Our actions and contact points always depend on the needs of our customers. Banking for, with and from people! For our market service section we are looking for you as Team Lead Marktfolge Passiv (w/m/div) KYC & Contract Review

With experience, you conduct your team content and make sure that the corporate strategy is implemented and that the quality of the legitimation and customer data is guaranteed. You plan and prioritize tasks in the field of “Know Your Customer” (KYC), in particular in identification checks and contractual formalities. You are responsible for the fast, error-free and legally secure release as well as compliance with defined quality standards, and you integrate Fraud Management and Compliance early into processes to identify risks and consistently minimize vulnerabilities. The establishment and monitoring of the relevant KPIs for the control, performance measurement and continuous improvement of the team are also your tasks. With your focus on optimization potentials, you are able to proactively improve processes and processes and implement them with a focus on digitalization and automation. In all this, you also have an eye on compliance with all regulatory, legal and internal requirements, as well as the design and implementation of the internal control system (IKS) and are a contact person for implementing the KYC requirements. With new regulatory requirements, you identify opportunities and risks and develop sustainable customer-oriented solutions together with relevant internal and external stakeholders, taking into account the Bank's risk profile. Whether as a project manager or as a team member: In specialist projects in the area of process optimization, digitization or regulatory, you are actively involved. You are responsible for the control and monitoring of the connected external service providers for legitimation procedures (e.g. IDnow, PostIdent) – incl. Performance of reliability checks, contract design, budget and invoice releases – and also the technical coordination and supervision of outsourcing in the thematic priorities of the department is in your hands. Stakeholders are convinced at all levels, perform strong and binding on internal specialist areas, executives and external service providers, and moderate sovereign meetings as well as workshops and ensure clear communication and stringent follow-up of all process steps even in demanding situations.

You have a completed bank training or a study of economics with a focus on finance. Your multi-year professional experience in the field of tasks, in particular in the control and quality assurance of legitimation processes and in contract management at retail banks, make you an ideal occupation. You have a strong understanding of regulatory issues in the field of KYC and you are well aware of the legal foundations and their application in practice, such as AO, GWG, GDPR. You have experience in controlling and monitoring external service providers and have knowledge of relevant IT systems. Your strong analytical thinking, a deep understanding of the process and the ability to analyze complex facts in a structured manner help you develop sustainable solutions. You have already gained experience in the implementation of optimization and implementation projects, preferably in the field of regulatorics and successfully implement them. You have demonstrated your leadership skills through the content management of employees. Decision strength, sense of responsibility and enforcement, combined with high service orientation as well as pronounced conflict competence, are the key to you. Ideally you bring a qualification as Six Sigma Green Belt. With the MS Office panel, you will be safe and professional.

Flexibility Mobile work ● Flexible working hours of 6-22 h (Mo-Fr) ● Full time corresponds to a 35-hour week ● Slide time account ● Long-term account ● 30 days vacation and free on 24.12. & 31.12. Culture and values Duz Culture ● New Work ● No Dresscode ● Teamwork and Networking ● Mute and Fun on Development ● Clear Value Design ● #WeSindAnders Money and benefits in-house collective agreement ● 13. salary ● occupational retirement provision ● asset-effective services ● holiday and leisure offers ● 50 € monthly benefit budget via the Probonio app – for what is important to you ● employee discounts at approx. 800 Companies ● Discounts for our banking products and the affiliate Health and development Sparda Scholarship ● Leadership-Talente Program ● Ambassador Program for Mental Health ● Operational Health Management Our cooperation: We guarantee you an intense incorporation. Through weekly team-jours fixes we ensure continuous exchange and interconnection. We are in contact with our stakeholders and business partners as well as with each other both virtually and in presence. This gives you flexibility in choosing your place of work. .