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SCHUFA Holding AG | Germany | 50xxx, 51xxx Köln | Permanent position | Part time - flexible / Full time / Home office | Published since: 06.07.2026 on stepstone.de

Branch: Insurance and financial ser... Branch: Insurance and financial services


Your tasks • Your profile • What we offer

You evaluate customer requests in the context of a service-oriented processing taking into account the data protection law You take the consulting role for professional topics and support the executives, team leaders: both in the OSM area for legal questions in customer service You are also a contact person:in case of individual customer requests, and are consultative to set standards in customer communication You act as an interface to the legal department and take over the technical classification and assessment of legal requirements and give recommendations for action and keeps them according to You correspond in your role to our customers, lawyers, supervisors, contractors, authorities and institutions in the context of customer service

You have a degree in law (1st or 2nd State Exams) or in business law You bring first experience in customer communication and processing complaints and escalations in customer service You will surely correspond to law firms and legal bodies and meet the right sound Very good knowledge of the EU GDPR, general civil law and civil process law round off your profile, as well as master the current MS Office products You are a team player, work structured and organized and keeps a cool head even in challenging situations

We grow and we want you to grow with us. So we offer you: A modern working world full of opportunities and perspectives Responsive, interesting and demanding tasks and attractive merit opportunities A modern office and the opportunity to work in FlexOffice; 40% local presence and 60% mobile work. A collegial working atmosphere and career training opportunities that will bring you further A team spirit to envy us others – with many specialists: women who want to move something together Open doors and a corporate culture that promotes your own initiative and commitment

Location

ava SCHUFA Holding AG
50968  Köln
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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