Retail Controlling & Operations Manager (m/w/d)

Ready to be part of the DOROTHEE SCHUMACHER Familiy? Leave your creative footprint and, together with us, move it into a better morning. In order to strengthen our team, we are looking for RETAIL CONTROLLING & OPERATIONS MANAGER (M/W/D)

Dorothee Schumacher was born and raised in Düsseldorf. In 1989 she founded her own label. In 1994 she opened her first showroom in Düsseldorf, followed by other showrooms in Paris and Milan. In 1998, Dorothee Schumacher laid the foundation for her current headquarters in the industrial port of Mannheim. Their collections include ready-to-wear and accessories for women. The four-fold mother and cosmopolitan brand now includes 11 independent stores in locations such as Berlin, Munich and Düsseldorf, as well as Warsaw and Madrid. Their collections are available in 46 countries in over 600 Doors and are shipped online in 49 countries. In 2014, the designer rebranded her label by SCHUMACHER in DOROTHEE SCHUMACHER. Her son, Maximilian Singhoff, took over the role of CEO in 2017. The presence in the USA, now the second largest market for the company, is manifested in 2020 by its own showroom. Today the team consists of 200 employees from over 16 nations.

In your function as Retail Controlling & Operations Manager (m/w/d), you are a central interface between the management and our store teams. You accompany our teams to realize economic goals, ensure brand-compliant standards and continuously optimize the customer experience - with the aim of developing our retail vision day by day. Among other things, you take the following responsible tasks: Daily analysis and evaluation of sales figures at the store, product and customer level for early trend and potential recognition Monitoring and control of central KPIs such as conversion rate, average bonus etc. Early detection of sales deviations and development of targeted intervention strategies Creation of reports and sound management recommendations Support and optimisation of customer consulting, service quality and implementation of brand-compliant standards together with Store Managers Individual development of the shop managers and their teams Participation in budget planning, assortment control and event evaluations

To do this, you bring the following qualifications: Completed study area BWL, Retail Management oer a comparable qualification Multiannual experience in premium or luxury retail - ideally in a controlling or leading function Embossed Analytical Thinking Power, High Number Affinity and Lower Nineer View Passion for retail, brand management and first-class customer experience Sovereign, empathic appearance and communication skills at all levels Safe handling of KPI tools ud business evaluations readiness to travel to support our stores on site

Modern office with unique design details & direct river views Spacious outdoor area with roof terrace and corporate garden Numerous team events Food & Snacks, Coffee & Tea Dogs welcome Very good transport connection Fitness centre cooperation Occupational pension Operational health promotion Training and study support Employee discounts linked to the monetary advantage

We are looking forward to your meaningful application, specifying your salary expectations and your earliest possible entry date.

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