0IT Service Desk Employee (m/f/d)
AMAZONEN-WERKE H. DREYER SE & Co. KG | Germany | 49xxx Hasbergen | Permanent position | Full time / Home office | Published since: 09.02.2026 on stepstone.de

IT Service Desk Employee (m/f/d)

Branch: Machine-building and -opera... Branch: Machine-building and -operating


For over 140 years, AMAZONE has been producing high-tech for agriculture. Every day, customers in more than 70 countries rely on AMAZONE machines to secure global food supply. As an innovative family-run company, we combine tradition with progress and develop the future of agricultural technology together with our employees. As an employee IT Service Desk (m/w/d), you become part of our IT team and are the first point of contact for our users. With your commitment, you will ensure that IT systems are stable and optimally supported by our colleagues. .

Your tasks • Your profile • What we offer

User support: You support our users in first and second level support and process service desktop requests via our ticket system. Disruption analysis & solution-finding: You analyze enquiries independently, find suitable solutions in direct contact with users and ensure quick processing. Ticket control: After pre-qualification, you continue to conduct more complex operations to downstream support units. System operation: You perform technical installations, adjust system configurations and support the smooth operation of IT systems. Administration & further development: You enter, manage and continuously develop the IT systems used. Asset Management: You care and manage the IT assets used.

IT affinity: You have the pleasure of IT themes and help other users competently. Education: Completed IT training or a comparable degree. Language knowledge: Very good German and good English skills. Technical know-how: knowledge in MS Office, mobile devices, networks and current Windows operating systems. Personality: communication strength, solution orientation as well as a friendly and service-oriented manner. Mobility: driving licence and flexibility for use at different locations.

Attractive compensation package Holiday and Christmas money Up to 35 days holiday Slip time Mobile work Training and Development (AmaTrain) Short decision paths Personal development Many design possibilities E-Bike leasing with business bike Health services such as Hansefit Occupational pension Company doctor Granted canteen Discounts in various online shops Free child support

Contact

ava AMAZONEN-WERKE H. DREYER SE & Co. KG
49205  Hasbergen
Germany
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The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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