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Deutsche Post Customer Service Center GmbH | Germany | 33xxx Bielefeld, D-PLZ 53 | Permanent position | Full time / Home office | Published since: 13.10.2026 on stepstone.de ♿️

Branch: Transport and logistics Branch: Transport and logistics


Your tasks • Your profile • What we offer

We are looking for a:n Projektmanager (m/w/d) YOU KNOW WHAT ANYTHING? WE BEE THE GREAT CHANCEN FOR SOLUTION FINDER. Welcome to the Post & Package Germany division of the DHL Group. As a leading postal and parcel service provider, shipping letters, goods and parcels is our core business. And we fulfill this social mission with a special passion: As a strong, entrepreneurial team, we find solutions, shape changes and take responsibility. We connect people and improve their lives. Post & Paket Deutschland is growing with new tasks for positively thinking starters. This is your chance! These challenges await you: As a customer service forecasting expert, you are responsible for the development, development and interpretation of forecast models for managing customer service volumes. You thus make a significant contribution to optimizing resource planning and data-based decision-making. Your tasks: Development of forecast models (time series, ML) for contact volumes Identification of drivers & patterns in data Ensuring data quality & model quality Preparation of Insights & derivation of recommendations for action Cooperation with Department & IT and Reporting Your profile: Experience in Forecasting, Analytics and Data Science Very good knowledge of Python & SQL and BI tools Understanding data, models & business relationships Ability to easily explain complex content Your advantages An exciting working environment, competitive pay structures and a safe workplace The possibility to work mobile according to our operating agreement Transparent work time recording and leisure compensation Further training and personal development The possibility to participate in the attractive group pension pensions or pensions with employer grant Free social consultation in all situations Company bicycle Benefits for various providers in the course of the Corporate Benefits program of Deutsche Post (example: gyms, online trade, travel, mobile phone etc.) Our key data: The position is also suitable for people with severe disability. With the same suitability, the severe disability is preferably taken into account. The position can be exercised exclusively in full time. Please send us your complete application documents via the button ''Apply' or '' Apply now''. We look forward to your application. I'm sorry.

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Location

ava Deutsche Post Customer Service Center GmbH
Bielefeld, D-PLZ 53
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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