Employee (m/w/d) Customer Service with Administrative Activity, IBB Offenbach

Оccupation: Head of Customer Service (technical)

Bringing people to education with TRAINING is our mission. Whether our customers or our employees, as an expert, we offer a new perspective for people in professional training. You can identify with our mission, look for a job with Purpose and want to shape the future? Then you're right with us! For our location in Offenbach am Main we are looking for an employee (m/w/d) in customer service with full-time administration (40h). Your advantages - Benefits and more perspective: A two-year full-time job (40h) offers you a wide range of training and career perspectives in a strong industry. Worth a reward: Enjoy an appealing compensation package with 13 monthly salaries, monthly benefits budget and voluntary special payments such as holiday money. Social responsibility: People come to us with their hopes, wishes and personal goals, which wish to change positively for their future, and to whom we as a certified educational institution give confidence and open up new opportunities in the labour market - and you actively contribute to this. Time for you: 30 days vacation, additional Christmas Eve and New Year's Eve free and special holiday at certain occasions. Compatibility of family and profession: Flexible possibilities for adapting working time to your personal life phase and situation through parental leave, parental leave, bridge part time and more. Occupational pension: Better your future pension by direct insurance with 20% employer grant. And many more extras: JobRad, Workation, Learning Opportunities, Employee Discounts in Shopping, Leisure, Travel, Contracts, Events and more - with us you benefit from many benefits. Your tasks - this is what you expect to be a personal contact for our participants at the site and virtually. You are responsible for contract processing and work intensively with customer administration and employees at the locations. You coordinate all services, monitor and control the learning processes. Together with your team, you will ensure a high customer satisfaction by controlling the participation presence and, if necessary, organizing support offers. You keep the audit organization in mind for each participant. You plan feedback rounds with participants and perform them independently. You prepare the successful course completion and conduct the final discussions. Your profile - this brings you with you through a completed vocational training, preferably in the area of service with customer support or a comparable qualification. You are service-oriented and customer-oriented, work independently, structured and reliable to provide our participants with the best possible service. Dealing with people gives you a lot of pleasure: you are open-minded, expressive, communicative and always find the right words by phone or email. You are well organized, you can quickly record diverse information, identify relationships and share them in line with your goals. You're a team player and you want to be part of an open team. Good Microsoft Office knowledge and basic IT know-how are self-evident and help you work efficiently and professionally. Have we awakened your interest? Then convince us with your meaningful application, indicating your salary presentation and your entry date via our online form. We look forward to seeing you! Your contact persons are Volker Statucki (tel.: +[for phone number see the original ad]) and Nina Kühn (tel.: +[for phone number see the original ad]). About us Since its founding in 1985, the Institute for Vocational Education has developed into one of Germany's largest and most successful private educational providers and is represented in more than 1,000 locations in all federal states with cooperation partnerships. Engaged and satisfied employees: inside are a guarantee of our success. The IBB uses a variety of tools to promote it and strengthen its high professional and social skills. Our employees: give everything to our customers to achieve their goals. They include a number of thousand students each year: those who continue to qualify or continue to work during transition periods. With our virtual online academy Viona, we have developed and introduced a system of virtual classrooms in professional training across Germany. 94% of our customers are so satisfied with this type of learning that they would recommend us.

Joblocations:

63067 Offenbach am Main, Rathenaustraße 33 HESSEN, GERMANY

* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information.