Employee in internal sales / broker support (m/f/d)

Sales service Telephone support and advice from our interested parties and customers through tailor-made advice and needs-based solutions Professional consulting and sales of professional liability, commercial and private insurance – with a clear focus on individual customer needs New customer acquisition, in particular by proactive address Exhaustion of customer potential Care and development of existing customer relationships through regular contact Close cooperation with your external service partner (m/w/d) to achieve sales goals and optimize the sales process Development and negotiation of offers and contracts in cooperation with your external service partner (m/w/d) Competition monitoring to strengthen the company's market position Regular reporting to the sales management on progress, developments and results Administrative, e.g. deadline monitoring, contract and customer documentation as well as maintenance of the CRM system Internal Sales Service (Makler Care) Central contact person for our broker partners and their competent care and advice expert support for questions about our insurance products Fast and reliable processing of offer and coverage requests Creation of individual and demand-oriented offers as well as tailor-made solutions for the customers of the brokers Support and support of brokers throughout the application and contract process Developing tailor-made concepts in close coordination with brokers Close cooperation with broker pools and sales partners for optimal placement of our products Care and development of long-term, partnership relations with our sales partners Information and training of brokers on products and tariffs Participation and participation in brokerage events Administrative tasks such as maintenance and updating of the CRM system, careful documentation of processes and monitoring of relevant deadlines

Senior Account Manager (m/w/d) Professional experience in the insurance industry, preferably in the indoor service / in customer care / in the broker care High customer orientation and a proactive, solution-oriented approach Enforcement, communication strength and negotiation skills in interaction with different customer groups Flexibility and commitment, self-motivation and the ability to work independently Teamability and high enthusiasm

A long-term and future-proof workplace Affiliation to a dynamic company with short decision-making An attractive fixed salary and commission with a performance-oriented, variable share Flexible working with sliding working hours and home office options Specialised training and preparation for your tasks Extensive additional benefits, e.g. occupational retirement, occupational health insurance, accident insurance, corporate benefits, health promotion measures, free drinks Central location in Düsseldorf's media port with good transport connections as well as shopping and parking