SAP Basis, Interface & Operations Engineer (d/m/w/x)

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER00047ZQ You like to take responsibility and work independently in an agile team with high design playroom? Do you like to actively shape innovations and new technical solutions from the start? Are you passionate about stable SAP systems, modern integration technologies and the future-oriented development of business-critical IT services? Then you are right with us! Be part of the most inspiring brand and together with us create experiences that combine mobility, technology and lifestyle. Mercedes-Benz Customer Solutions GmbH is responsible for the development, assortment and marketing of technical and high-quality original accessories and collection articles for the Mercedes-Benz, AMG and Maybach brands. We thus meet the highest standards of aesthetics, design, quality and innovation. The attention to detail also counts for us. WE ARE CUSTOMER-DRIVEN, WE ARE PASSIONATE, WE ARE OPEN MINDED – these are the values of our daily work and our cooperation. You form the foundation of our corporate culture. Be part of the team as: SAP Base, Interface & Operations Engineer This is what awaits you: As an SAP basis, Interface & Operations Engineer, you are part of the IT team of Mercedes-Benz Customer Solutions GmbH. Our team is responsible for the development and operation of our business applications and the underlying technical platforms, mainly based on SAP and Microsoft technologies. You actively shape the stable, secure and efficient operation of our SAP system landscape and the further development of our integration landscape. You work with modern technologies and introduce your own ideas for automation and continuous improvement. You combine deep technical understanding with pronounced service orientation. Together with internal experts, architects and external service providers, you evaluate technology, product and security trends and implement suitable measures for operation, modernization and transformation. We are looking for a self-initiative personality with hands-on mentality, analytical thinking and high service and quality understanding. You are structuring complex technical questions, coordinating internal and external partners and consistently bringing sustainable solutions to implementation. Your responsibility: Technical support, monitoring and continuous optimization of our SAP S/4HANA system landscape including the relevant application, database and infrastructure components Analysis of technical requirements and disturbances as well as development, coordination and comprehensible presentation of sustainable solutions for SAP-based, interface and operating topics Implementation and local development of comprehensive SAP, security and operating standards as well as active participation in technical modernisation and transformation initiatives Control and coordination of services provided by SAP Enterprise Cloud Services, SAP Cloud Application Services and other service providers including quality assurance, escalation management and follow-up of agreed measures Planning, control and technical support of system updates, support packages, kernel updates, patches, maintenance windows and performance optimizations together with internal and external partners Ensuring compliance with corporate, security, compliance and audit requirements including SAP Hardening, technical permissions and comprehensible operating documentation Support of process managers as well as application and development teams in technical issues, fault analyses, deployments and the transfer of new or modified solutions to control operations Technical participation in SAP migrations, upgrades, system copies and transformation projects as well as coordination of the participating internal and external partners Continuous technical responsibility for monitoring, operation, troubleshooting, optimization and further development of the SAP interfaces to third-party and resystems in cloud, hybrid and on-premises environments Participation in the further development of governance, quality and operating standards for SAP base and integration including transport, change, incident and problem management Continuous improvement of the stability, security, performance, automation and transparency of the SAP and interface landscape based on measurable operating data and established best practices

Ideally, you bring the following: Complete study of computer science, business informatics, software engineering, engineering or a comparable field of expertise or comparable IT-related training with relevant practical experience Multiannual practical experience in SAP based, in technical application operation and in the support of productive SAP-S/4HANA and SAP-HANA system landscapes, ideally in the environment of RISE with SAP Experience gained in managing external SAP operations and with updates, upgrades, migrations, system copies and technical transformation projects Funded technical understanding of the SAP base landscape including application servers, SAP HANA database, operating systems, networks, cloud connections and relevant infrastructure components Practical experience with monitoring, performance analysis, root-cause analysis, automation and the structured elimination of complex technical disorders In-depth knowledge of SAP interface technologies such as IDoc, RFC, OData, SOAP and REST APIs as well as web services and experience with SAP Process Orchestration, SAP Integration Suite or comparable integration platforms Secure handling of SAP Application Lifecycle Management, Transport and Change Management and monitoring solutions such as SAP Solution Manager, SAP Focused Run or SAP Cloud ALM Experience in incident, problem, change and release management as well as strong quality, stability, security and service awareness Experience in working with SAP Enterprise Cloud Services, SAP Cloud Application Services or comparable service providers as well as the ability to effectively control, check and escalate external services as needed Embossed analytical skills, structured error analysis and a solution-oriented hands-on mentality, especially in case of disturbances in complex integration chains Self-employed, proactive and reliable functioning as well as clear communication and binding cooperation in interdisciplinary, agile and international teams Very good knowledge of German and English in word and writing - further language skills are welcome What we offer you: Occupational pension Annual profit share as a function of business success Bonuses for exceptional individual services Kantine on site Childcare and assistance Attractive annual cars in the purchase and rental model Employer's contribution to benefits Rewards and special leave in the course of service Flexible working time design and work in EU countries Regular health days with health checks and free vaccinations Internal health insurance with attractive health promotion Paid release for important family events, for example a wedding Free parking Employee discount Events Free learning offers

Additional information: It is an indefinite body. We look forward to your online application with CV, Letters and Certificates. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Disabled and equalized applicants are welcome! Peopleandculture_mbcs@mercedes-benz.com is happy to support you in the application process. People Solutions will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

Hybrid work possible Coaching Staff Events Health measures Employee discounts possible Food supplements Employee participation possible Employee handy possible Employment Flexible working time possible Good connection Accessibility Parking space Business doctor