Student trainee in customer management for car rentals in Augsburg (m/f/d)

All-round advice: You support us in the competent telephone consultation and support of customers before, during and after booking on the subject of car rental within our service hours from Monday to Sunday from 08:00 to 23:00 (preferably on weekends during the semester and/or full time in lecture-free time) Thanks to modern AI systems, you can react even faster and more precisely to customer requests. You will independently process the wishes and bookings of our customers by e-mail and the associated administrative activities Data management: You take responsibility for the collection and maintenance of customer data Realizing ideas: You are actively working on the further development of our internal processes

Education: ongoing studies Practical experience: Serious and friendly appearance in telephone contact with our car rental customers. Call Center experience or comparable professional experience of advantage Drive & Communication: Structured working, contact joy and customer orientation as well as fun in consulting talks. In addition, you bring very good communication skills, team skills, flexibility and self-responsibility to quickly achieve measurable results Smart solution finding: Quick conception to penetrate complex relationships as well as hand-on mentality to quickly find and implement pragmatic solutions Digital Fit & Tools: High internet affinity, safe handling of MS Office, and curiosity for AI based tools and interest in digital trends Language knowledge: German language skills in word and writing

You can easily get to us: Central location directly at the Augsburg Main Station in the HELIO (with shopping, fitness and cinema directly in the building). Our bright and modern office offers space for creativity, outdoor work and fun at the kicker or table tennis. We appreciate your commitment: In addition to the attractive remuneration, you get the chance to gain insights into a successful and dynamic e-commerce company. In addition, we have a flexible layer allocation during our service hours from Monday to Sunday from 08:00 to 23:00, preferably on weekends We take you forward: option to get started with very good performance and steep career opportunities through our strong and sustainable growth. Experienced colleagues take time for feedback to support your development With us you can feel comfortable: free drinks are cooled in every office. Coffee, cocoa, cereals and fresh fruit are regional and organic. Free lunch is 5x a week for the entire team We are also a super team next to the work: we have a collegial and friendly team together. At beer garden visits, office parties and legendary summer and Christmas celebrations we celebrate together our successes. In addition, we offer numerous team events and joint sporting rounds such as football, boulders or yoga - we roll with the best