Die Bundesanstalt für Post und Telekommunikation (BAnst PT) | Germany | 48xxx Münster | Permanent position | Part time - flexible / Full time / Home office | Published since: 12.06.2026 on stepstone.de ♿️
Processing of Initial Determinations
The Federal Office for Post and Telecommunications (BAnst PT) is an institution of public law in the extended business area of the Federal Ministry of Finance, based in Bonn. Quality and commitment form the basis for our service: As a federal authority, we are a service provider for 256,000 service providers from Post, Telekom and Deutsche Bank AG. We offer you a versatile and demanding field of activity. In order to strengthen our 41 department (supply service I) we are looking for you, at the next possible time, indefinitely, at the Münster office for the Initial fixing
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Your tasks • Your profile • What we offer
Set-up of initial fixings (solids content) and supply information (VI) Determination of restless service hours 4-eye test processing of supply-law requests from recipients, including more complex and difficult, Creation of difficult correspondences and processing of complaints with complex issues preparation of recovery decisions for overpaid remuneration, including consultation and billing decision, processing of objections, general activities related to the completion of the technical task (e.g. participation in process optimization, incorporation of new employees)
completed studies of administrative/economic sciences (Bachelor/FH diploma) or career skills of the senior non-technical administration service Alternatively, a comparable DQR level 6 with economic or administrative reference. Applicants are also officials with a completed degree (Bachelor/FH diploma) of the above-mentioned disciplines. A career change to the next higher career group according to § 24 BLV is possible in the presence of all conditions. good knowledge of Microsoft Office and workflow applications Knowledge in handling SAP GUI/VADM Knowledge of federal equality law and the field of disability law* Further necessary qualifications independent, structured and targeted mode of operation Team skills good oral and written communication skills discretion and confidentiality Current account Services safe and situation-appropriate occurrence Problem solving and creativity Load capacity and enforcement capacity
The location is rated according to A09-A011 BBesO varied activity in a good operating climate numerous possibilities of individual continuing and continuing training (for example seminars) very good reconciliation of work and family flexible working times with the possibility of mobile working Regular discussions on staff development AG grant to GermanyJobTicket Health management *or the willingness to acquire this knowledge. The BAnst PT supports you in participating in appropriate training measures. .
Location
 | Die Bundesanstalt für Post und Telekommunikation (BAnst PT) | |
| 48163 Münster | ||
| Germany |
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