claimini GmbH | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Part time - flexible / Full time / Home office | Published since: 02.07.2026 on stepstone.de
Claims Manager / Employees Telephone Customer Service (m/f/d)
Whether small scratches or greater damage to the car – you stay calm, find solutions and accompany the drivers of our customers until everything goes back. With clear communication, organizational talent and a strong team in your back, you make sure no one remains. Sounds like a job for you? Then apply now - We look forward to you! !
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Your tasks • Your profile • What we offer
You are right now when the driver of our customers has been damaged by the car. You start them emotionally, pick up the relevant data, help the repair organization and make sure the riders get back happy on the road. The whole is done by phone, completely digital and optionally also in the home office (up to 50% after processing). So you are summarized, saving in trouble, and in an unfortunate situation, you are again asking for a smile.
Joy of calling - You like to be the first person on the phone and help our drivers in difficult situations Empathy and Patience - You can put yourself well into the situation of others and stay calm and sensitive, even if the conversation gets hot Thinking and Thinking - You are able to look beyond the edge of the plate and always find the best solution for our customers Quick conception - You quickly capture situations and quickly find yourself in new topics and processes Technical affinity - You don't have any fears of touch with technology and are looking forward to working yourself into our self-programmed software Teamplayer mentality - You like to work with others and support your team where you can Willingness to take responsibility - You are willing to take responsibility and manage the concerns of our drivers independently
Design Space & Responsibility - Your ideas count. We appreciate your own initiative and are happy to help you Growing with us - We give you the space to develop you professionally and personally Team spirit & open culture - Clear communication, short paths and a team that keeps together Access with perspective - First of all, limited to 1 year, with the aim of long-term cooperation Flexible work - Up to 50% home office for the perfect balance from focus time & team spirit Mobility by choice - grant for Germany ticket or business bike leasing: You decide Strengthening every day - From Fritz Kola to Fairtrade-Obst; of course included Joint experiences - whether Christmas or team events; we like to celebrate together Gross equal to net - Every month 50 € tax-free extra with the DonitCard 30 days holiday - Whether beach, mountains or balconies; Main thing, you can relax properly
Location
 | claimini GmbH | |
| 20095 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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