HEK - Hanseatische Krankenkasse | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 19.01.2026 on stepstone.de
Customer advisor in long-term care insurance (m/f/d)
The SGB XI is known to you, because you have to deal with issues from care insurance all day? You have professional experience in social or health care management and you are drawing on your communication strength? Here's your chance! We at HEK are looking for a customer advisor (m/w/d) for our care insurance sector. Our nursing team takes care of the concerns of insured persons about the benefits in nursing insurance. They value open communication in order to enable short decision-making. We offer a framework by allowing everyone to expand their skills and master new challenges. Together with more than 40 colleagues, you can help shape challenging topics with your own responsibility and bring you into a constantly changing subject area. .
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Your tasks • Your profile • What we offer
You assess and process in-depth applications in the field of care insurance. You are responsible for the applications for care services, money and combination services, services of partial and full-time care and short-term and prevention care. You test medical advice on care needs and check them for completeness, plausibility and necessary follow-up work. This includes a service-oriented consultation of our members by e-mail and telephone.
a completed training or a completed dual study in healthcare or social security first experience within a statutory health insurance ideally you have already worked with the oscare® specialist module Care an independent and reliable operation as well as a very good time and self-management an empathic appearance and joy at work in the team
Great benefits such as a tariff payment with holiday and Christmas money, up to 37 days holiday and up to two days home office. For detailed information on karriere.hek.de/benefits. .
Location
 | HEK - Hanseatische Krankenkasse | |
| 22041 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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