Insurance Broker (m/w/d) Customer Service InsurTech

CHECK24 – Germany's largest comparison portal. You have a successfully completed training in insurance or banking environment and want to actively shape the digital transformation of the industry – supported by artificial intelligence? Then you are right with us! As part of our team at CHECK24, you will become a key player for our customers: You accompany them from the submission of applications to the conclusion of the contract and give them first-class advice. Working in an innovative environment that focuses on modern technologies, lean processes and customer satisfaction. What awaits you: Exciting tasks with real influence on the customer experience Attractive development opportunities and diverse training opportunities A motivated team with flat hierarchies and open feedback culture

Become part of our success story and become an insurance businessman (m/w/d) for customer consulting at CHECK24 Comparative Portal für Sachversicherungen GmbH

Self-employed customer advice in the field of insurance: You are the first person to contact our customers and take expert advice on insurance products such as household, residential, legal or animal health insurance. Your insurance expert makes the difference Quick and solution-oriented processing of customer requests: You ensure a high customer satisfaction by quickly, comprehensible and targetedly processing concerns – whether by phone, email or chat. How to become a service champion in insurance consulting Individual and demand-oriented offer creation: As an insurance consultant (m/w/d) with specialist knowledge, you analyze customer needs and create tailor-made insurance offers that not only convince, but also create trust Responsibility for decision-making and data management: You are acquiring our insurance database in a conscientious manner and with your independent judgement, you are taking decisions about customer operations. How you actively contribute to the optimization of service quality Co-design in consulting projects: You bring your ideas and experiences from customer consulting, work actively on projects and shape the future of our digital insurance services

You have a successfully completed training as an insurance businessman / insurance businesswoman (m/w/d), IHK-audited insurance businessman / insurance businesswoman (m/w/d) or banking businessman / banking businessman (m/w/d) You have practical experience in insurance consulting, customer service or insurance sales, and you know what personal and digital customer communication is about With your customer-focused way of working, your communication strength and your commitment, you contribute to ensuring that our customers are optimally cared for – fast, reliable and professional You like to work in the team, bring reliability, sense of responsibility and a systematic approach – whether in customer support or in project-related tasks Written and orally, you can convince with very good German skills (min. C1) as well as a friendly and professional way of expression

The best of both worlds: CHECK24 cultivates a presence culture and combines all the advantages of an established company with startup fleet. We plan in the long term and at the same time you get the opportunity to actively shape processes We have no 08/15, no cross-species, superficial customer advice: We are working intensively, promoting your individual strengths and making you an expert (m/w/d) in your area Attractive salary package: In addition, we offer attractive vouchers for a variety of CHECK24 products, a generous support in occupational retirement provision and a very good cost share in the EGYM Wellpass Work-Life-Balance: We work closely on site from Monday to Thursday. On Friday there is a possibility for mobile work. In addition to 28 days of holiday, you can take up to 10 days of unpaid vacation We equip you: ergonomic workstation with modern equipment (such as MacBook, as well as additional screens) and height adjustable table from the first day Personal growth: A broad training catalogue and specialized personnel development support you on your individual career path CHECKito Spirit: A loose working environment with duz culture and without dress code, regular drink-outs and cool team events await you! For the break between lure table tennis table, playstation room and our roof terrace overlooking the skyline Food & Drinks: The whole week of work is available for free office lunch, fresh fruit, hot and cold drinks and a selection of different types of cereals are of course with us! Sustainable mobility: Our central location allows easy access by public transport or bicycle – we offer you a free Germany ticket and promote your company bike leasing JOBV1_EN