Continuous product innovation and targeted customer orientation have made us what we are today: world market leaders in industrial flushing technology and cleaning technology for gastronomy and hotel industry, community service, bakeries and meat shops, supermarkets, airlines, cruise ships, automotive suppliers, research centres and pharmaceutical companies. As a subsidiary of the American ITW Group, 10,000 employees work for us worldwide. They are the first contact person for our users and are happy to help with small and big problems. If you want to have a varied role in a great team, we should definitely get to know each other.

Central point of contact to support and support end users for trouble-free IT operation First-level support including ticket processing for problem analysis, troubleshooting and documentation of IT systems Life-Cycle Management of the IT equipment used (order, installation, configuration, maintenance and replacement of the workstations) Basic administration of central applications (MS Exchange, MS Sharepoint, VMware, Citrix etc.) and central systems (server, network, TK system etc.) Cooperation in IT projects, partly in close cooperation with the other IT areas and the specialist departments Participation in implementing the IT strategy in line with corporate strategies and corporate objectives Coordination of service providers

Multiannual professional experience in IT-Service/Helpdesk Funded expertise in Microsoft environment (Windows 10/11, Office365, Windows Server from 2012, Entra / AD, Exchange and Sharepoint) Knowledge of VMware, HyperV, Citrix and SCCM are advantageous Structured working with a pronounced hand-on mentality High customer and service orientation combined with communication strength and team spirit Very good knowledge of German and good English in word and writing

Onboarding: Welcome-Day, careful and individual incorporation. Work-Life-Balance: Flexible working time by sliding time model and mobile work (20%). Bike Leasing Corporate Benefits: Employee offers from various market leaders. Further development: Job-specific training opportunities and individual training programmes. Fair remuneration: payment by tariff of the metal and electrical industry, 30 days of holiday, holiday and Christmas money as well as other social benefits. Security: World market leader and innovation driver with 19 record years in a row. JOBV1_EN