Service Assistance in the Automotive Trade (m/f/d)

Our client is an exclusive car trade in Hamburg, which offers an exceptional variety of emotional vehicles and is absolutely unique in the north. The owner-managed family company is now looking for a dedicated and experienced service assistance (m/w/d) in the area of aftersales, which combines passion for cars with excellent customer service and high quality standards. You work with emotional niche brands that captivate not only by their performance and technology, but also by their exceptional design and their exclusive target group. Do you want to be the communicative centre for the customers and thereby give our client voice and face? Then we look forward to your contact! HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO (www.hapeko.de) is represented throughout Germany with more than 20 locations.

Friendly reception and support of customers in the car house appointment for workshop and service services Creation, maintenance and management of service and workshop orders Organisation of vehicle acceptance and vehicle return Management and maintenance of customer data in the system Creation of invoices and credits and support in administrative procedures Payment processing of customer accounts and day-to-day work Ensuring smooth customer service operations

You have completed commercial vocational training A multi-year experience in the car house is assumed A strong communication skills as well as the fun of independent work draws you You have a high level of commitment and have the pleasure of handling customers You have a class B driving licence You are flexible, team-ready and responsible and have a strong quality awareness

Continuous fixation with reduced sampling time of 3 months Attractive remuneration in a future-oriented and economically successful company 30 days of year High appreciation of employees, very collegial corporate culture and lived social responsibility of the entrepreneurial family Flexible, family-friendly working hours In the event of a move, the transfer costs Continuing training by manufacturer training and cross-production training Staff discounts and bike leasing